- Exam Code: SUP-2026
- Exam Name: Apple Device Support
- Certification Provider: Apple
- Corresponding Certification: Apple Certification
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Updated: Sep 26, 2026
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Apple SUP-2026 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Device Management and Networking | - Supporting Apple devices in organizations - Mobile Device Management (MDM) - Network configuration and troubleshooting |
| Topic 2: Apple Account and iCloud | - Apple Account management - iCloud services and data synchronization |
| Topic 3: Privacy, Security, and Sharing | - Apple security technologies - Privacy settings and user data protection - Sharing and collaboration features |
| Topic 4: Mac Fundamentals | - macOS basics and system configuration - User accounts and permissions - Mac hardware and troubleshooting |
| Topic 5: Recovery and System Diagnostics | - Startup and recovery options - System troubleshooting and diagnostics tools |
| Topic 6: Backing Up and Restoring | - Backup methods including iCloud and Time Machine - Restoring Apple devices and user data |
| Topic 7: iPhone and iPad Fundamentals | - Device setup and configuration - iOS and iPadOS features and management - Apple device hardware and accessories |
Apple Device Support Sample Questions:
Select Four.
Which iPads is the Apple Pencil 1st gen compatible with?
- A. iPad Mini (5th gen)
- B. iPad (6th gen and newer)
- C. iPad Pro 12.9 inch (2nd and 3rd gen)
- D. iPad Pro 12.9 inch (1st and 2nd gen)
- E. iPad Air (3rd gen)
- F. iPad Air (4th gen)
Correct Answer: A,B,D,E 🗳️
Several managed apps used for work collaboration disappeared from a user-owned iPhone.
Which user action would cause this?
- A. Unenrolling from the organization's MDM solution
- B. Signing out of their personal Apple Account
- C. Releasing the device from Apple Business Manager
- D. Resetting network settings
Correct Answer: A 🗳️
Which type of account does an organization create for a user in Apple Business Manager or Apple School Manager?
- A. Managed Apple Account
- B. Personal Apple Account
- C. Business Apple Account
- D. Secure Apple Account
Correct Answer: A 🗳️
Which VPN protocols can you manually configure in macOS System Settings?
- A. Wireguard, Cisco IPSec, and IKEv2
- B. L2TP over IPSec, Cisco IPSec, and IKEv2
- C. L2TP over IPSec, Cisco IPSec, and OpenVPN
- D. L2TP over IPSec, SSTP, and IKEv2
Correct Answer: B 🗳️
What's required to use Migration Assistant with two installed?
- A. Wi-Fi must be on and the Mac computers
- B. Must be placed near each other
- C. Mac computers with the same version of macOS
Correct Answer: A 🗳️
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