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Cisco 300-830 Exam Syllabus Topics:

SectionObjectives
Topic 1: SIP and PSTN Connectivity- SIP trunking design and troubleshooting
  • 1. PSTN gateway integration
    • 2. Call routing between cloud and on-prem systems
      Topic 2: Security and Troubleshooting- Secure collaboration deployment
      • 1. TLS and secure signaling
        • 2. Common deployment troubleshooting
          Topic 3: Edge and Expressway Deployment- Cisco Expressway configuration
          • 1. Traversal zones and security
            • 2. MRA (Mobile and Remote Access)
              Topic 4: Hybrid Collaboration Services- Hybrid services integration
              • 1. Calendar and directory integration
                • 2. Hybrid calling connectivity
                  Topic 5: Cloud Collaboration Architecture- Cisco Webex cloud services overview
                  • 1. Webex Meetings architecture
                    • 2. Webex Calling deployment models

                      Cisco Implementing Cisco Collaboration Cloud Customer Experience Sample Questions:

                      An engineer must troubleshoot intermittent registration failures for Webex Room Devices. Which DNS record is MOST critical for SIP service discovery?

                      • A. SRV
                      • B. MX
                      • C. PTR
                      • D. TXT
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Explanation: Only visible for ExamBoosts members. You can sign-up / login (it's free).

                      An administrator must parse complex data returned from an API call within Flow Designer. The required logic cannot be implemented using Pebble Templates, so the administrator decides to use a function. Which two programming languages can the administrator use to write the function? (Choose two.)

                      • A. Go
                      • B. Typescript
                      • C. JavaScript
                      • D. Python
                      • E. Rust
                      Reveal Solution  Discussion  0

                      Correct Answer: C,D  🗳️

                      Explanation: Only visible for ExamBoosts members. You can sign-up / login (it's free).

                      The agents in your team accept voice, email, and chat interactions, but a few agents cannot focus on multiple interactions. Which multimedia profile type must be configured for agents to focus only on one contact?

                      • A. Exclusive
                      • B. Blended
                      • C. Blended Real Time
                      • D. Voice Only
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Explanation: Only visible for ExamBoosts members. You can sign-up / login (it's free).

                      A customer complains that Webex meetings consume excessive bandwidth during large conferences with video enabled. Which feature helps optimize bandwidth utilization?

                      • A. SIP normalization scripts
                      • B. H.323 gatekeeper zones
                      • C. CAC and adaptive video resolution
                      • D. Static RTP pinning
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Explanation: Only visible for ExamBoosts members. You can sign-up / login (it's free).

                      A Webex administrator is adding a new phone number allocated by their Cloud Connected PSTN provider to be configured as Webex Contact Center Entry Point to route inbound calls into the Contact Center IVR. Which two numbers must be used to configure the phone number? (Choose two.)

                      • A. 450.783.2223
                      • B. #450 783-2223
                      • C. +1-450-783-2223
                      • D. [450) 783-2223
                      • E. (450) 783-2223
                      Reveal Solution  Discussion  0

                      Correct Answer: C,E  🗳️

                      Explanation: Only visible for ExamBoosts members. You can sign-up / login (it's free).

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