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Key Details of CompTIA 220-1002 Exam

CompTIA 220-1002 is the second test that you need to pass to get the CompTIA A+ certification. This is a 90-minute exam that consists of 90 questions. This means that the students will have approximately one minute for each question. In order to pass this qualifying test, the candidates should get the passing score of 700 points out of 100-900. One of the last things that you need to know about this exam is that it costs $232 and is available in many languages, including Spanish, Thai, Portuguese, Japanese, German, and English.

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Exam details and topics

The CompTIA 220-1002 certification exam is intended for those individuals who want to validate their expertise in troubleshooting and managing software, security, installation and configuration of operating systems, and operational procedures. It is recommended that the candidates have nine to twelve months of experience in the lab or field before attempting this test.

220-1002 exam is made up of 90 questions that are presented in the performance-based, multiple-choice, and drag and drop formats. The test-takers will have 90 minutes to complete all the questions, so you will have only 1 minute to think on each of them. Thus, it is crucially important that you prepare for the exam properly and cover all the topics related to it in advance.To pass the CompTIA 220-1002 exam, you must score over 700 points on a scale of 100-900. The test is delivered in the English, German, Japanese, Portuguese, Thai, and Spanish languages. Note that you will be required to pay $226 to register and you can take it either online or at one of the Pearson VUE testing centers. Check the official website to find the nearest center in your country of living.

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Skills Measured in CompTIA 220-1002 Exam

Before taking the CompTIA 220-1002 test, it is very important to know all the topics that are being covered in it. All in all, you need to learn the following domains:

• Software Troubleshooting

  As for this objective, it covers around 26% of the entire content. The subtopics include the evaluation of your knowledge of how to troubleshoot the problems related to Microsoft Windows OS, resolve PC security issues, use the procedures for malware removal, as well as troubleshoot mobile OS, application, and security issues.

• Operational Procedures

  The last subject area makes the remaining 23% of the CompTIA 220-1002 exam. The subtopics include the following:

  • Explain common safety procedures;
  • Compare best practices that are associated with types of documentation;
  • Explain the environmental impacts and appropriate controls;
  • Explain the processes for addressing any prohibited activity as well as licensing, policy, and privacy concepts.
  
  

  You will be also tested on whether you are able to implement best practices of the basic change management and basic disaster prevention and recovery methods or not. It also includes your ability to use proper communication techniques and professionalism, identify the basics of scripting, and use remote access technologies.

• Security

  The next area covers about 24% of the whole content. In the subtopics included in this domain, you will be evaluated on the skills in summarizing the importance of physical security measures, explaining the logical security concepts, and comparing the wireless security protocols and authentication methods. You will be also given certain scenarios to test your skills in performing various processes. Thus, you need to be able to detect malware and remove it with the use of the appropriate tools and methods, compare social engineering, threats, and vulnerabilities, as well as know the differences of the basic Microsoft Windows OS security settings. It is essential to know how to implement the best security practices to secure a workstation, methods for securing mobile devices, and appropriate data disposal and destruction methods.

• Operating Systems

  The first topic in this exam makes up about 27% of the total questions. In this section, you will have to work on multiple areas that include the comparison of types and purposes of the operating systems, features of Microsoft Windows versions, as well as OS installation methods and upgrade methods. It is also important to be able to use the right command line tools, Microsoft operating system tools and features, and Microsoft Windows control panel utilities. An applicant should learn how to summarize app configuration and installation concepts and configure Windows networking.

Reference: https://certification.comptia.org/training/self-study/books/a-220-1001-220-1002-study-guide

CompTIA 220-1002 Exam Syllabus Topics: