Exam Code: Sales-Con-201
Exam Name: Salesforce Certified Sales Cloud Consultant
Certification Provider: Salesforce
Corresponding Certification: Salesforce Cloud Consultant
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Salesforce Sales-Con-201 Exam Syllabus Topics:

SectionWeightObjectives
Account and Contact Management12%- Contact management best practices
- Account hierarchy and relationships
Opportunity Management17%- Forecasting and quota management
- Opportunity stages and pipeline management
Sales Cloud Analytics10%- Reports and dashboards for sales
- Sales metrics and KPIs
Sales Cloud Configuration16%- Sales processes and workflows
- Sales Cloud features and customization
Practical Application of Sales Cloud Expertise33%- Sales Cloud implementation strategies
- Scalability and maintainability
- Customer success and solution delivery
Lead Management12%- Lead scoring and routing
- Lead qualification and conversion

Salesforce Certified Sales Cloud Consultant Sample Questions:

Cloud Kicks wants to enable sales reps to view an individual team member's split percentage when the split percentage is less than 100% of the revenue amount. Which attribution method should the consultant recommend?

  • A. Opportunity Amount Split
  • B. Opportunity Percentage Split
  • C. Opportunity Overlay Split
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Cloud Kicks wants sales reps to see product recommendations and next-best-action suggestions based on historical opportunity data using AI. What should the consultant recommend?

  • A. A custom report
  • B. Einstein Opportunity Scoring and Einstein Recommendations
  • C. Static dashboards
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Cloud Kicks is in the process of implementing Sales Cloud for its sales teams. Senior management has concerns about adoption. What should a consultant recommend to encourage adoption?

  • A. Run training in a sandbox environment.
  • B. Establish goals and key metrics.
  • C. Re-define the sales process.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Cloud Kicks uses Salesforce to manage business Accounts and Person Accounts. The sales director wants to associate Person Accounts to business Accounts and/or Contacts. Which approach should the consultant recommend to meet these requirements?

  • A. Use the Contacts to Multiple Accounts feature.
  • B. Create a junction object between Account and Contact.
  • C. Create a custom lookup from Account to Contact.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Cloud Kicks has configured Account Teams and is ready to live in production. How should the consultant migrate the Account Team Members records to production?

  • A. Distribute them with packages.
  • B. Migrate them via Data Loader,
  • C. Deploy them with change sets.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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