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Cisco Business Edition 6000 for Sales Engineers Sample Questions:

1. Cisco Unified Communications Manager supports native call queuing. Native call queuing is a subset of functionalities of which other full-featured unified communications application?

A) Cisco Unified Contact Center Express
B) Cisco Unity Connection
C) Cisco Emergency Responder
D) Cisco TelePresence Video Communication Server
E) Cisco Unified Attendant Console

2. Which three statements are true when migrating from an existing Cisco Unified Communications platform to Cisco Business Edition 6000? (Choose three.)

A) Configuration and user data does not have to be reprovisioned
B) Only some types of existing Cisco IP phones can be reused
C) License migration is also supported from Cisco Business Edition 3000 and 5000.
D) When migrating, any service and software subscriptions must first be terminated and credit requested for the remaining period of the contract
E) License migration from older standalone Cisco Unified Communications Manager releases is not possible
F) License migration is supported using the Cisco 9 and 3 upgrade offer.

3. In which layer of Cisco Unified Communications system architecture do voice and video endpoints reside?

A) Applications and services
B) Call routing
C) Networking
D) Call control
E) Operations and serviceability

4. Which statement best describes the Cisco collaboration architecture?

A) It is a flexible network framework designed to enable integration with the collaboration requirements of a customer
B) It is a flexible collaboration framework designed to support any customer and any user collaboration needs
C) It is a collaboration framework designed to support the collaboration needs of a typical large enterprise
D) It is a collaboration framework designed to integrate the existing collaboration functionalities of a customer with Cisco network infrastructure.

5. Cisco Unified Contact Center Express on Cisco Business Edition 6000 supports up to 100 call agents. Which licensing option(s) are available for Cisco Unified Contact Center Express?

A) Cisco Unified Workspace Licensing and Cisco User Connect Licensing
B) Cisco User Connect Licensing
C) Licensing is possible only as a 100-user bundle
D) Cisco Unified Workspace Licensing

Solutions: