Exam Code: 74-338
Exam Name: Lync 2013 Depth Support Engineer Exam
Certification Provider: Microsoft
Corresponding Certification: Microsoft Lync Server
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Microsoft 74-338 Exam Syllabus Topics:

SectionObjectives
Client and User Experience Management- Client deployment and configuration
  • 1. Lync client policies
    • 2. Mobile and remote access configuration
      - User provisioning and policies
      • 1. User enablement in Lync
        • 2. Conferencing policies
          Lync Server 2013 Architecture and Infrastructure- Core server roles and topology design
          • 1. Front End pool architecture
            • 2. Edge server and external connectivity
              - Integration with Active Directory and DNS
              • 1. Domain and forest requirements
                • 2. Service location and records configuration
                  Monitoring, Troubleshooting, and Support- Monitoring tools and logs
                  • 1. Centralized Logging Service (CLS)
                    • 2. Monitoring reports and dashboards
                      - Issue diagnosis and resolution
                      • 1. Call quality troubleshooting
                        • 2. Connectivity and federation issues
                          Voice and Enterprise Communication Services- Enterprise Voice configuration
                          • 1. PSTN connectivity
                            • 2. Dial plans and normalization rules
                              - Telephony integration
                              • 1. SIP trunking
                                • 2. Gateway configuration and routing

                                  Microsoft Lync 2013 Depth Support Engineer Sample Questions:

                                  You support a customer whose Microsoft Lync Server 2013 Enterprise Pool is configured with Enterprise Voice and Dial-in Conferencing. You specify a Session Initiation Protocol (SIP) Uniform Resource Identifier (URI) for the dial-in conferencing access number. You discover that the SIP URI was configured incorrectly. You need to change the SIP URI. What should you do?

                                  • A. Delete the object and recreate the access number.
                                  • B. Run the New-CsDialInConferencingDtmfConfiguration cmdlet.
                                  • C. Run the Set-CsDialInConferencingAccessNumber cmdlet.
                                  • D. Run the Set-CsSipResponseCodeTranslationRule cmdlet.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  Your customer recently installed Microsoft Lync Server 2013 in his company network and he is migrating users from Office Communications Server (OCS) 2007 R2. Some users who have been moved to Lync server but still have the OCS client installed report that they receive the following error when trying to connect: "Microsoft Office Communicator 2007 R2 is not a version that can be used to sign in to the server. Please contact your system administrator to get the required version." You need to ensure that Microsoft Office Communicator 2007 R2 clients can connect to the Lync server. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)

                                  • A. Run the Set-CsClientVersionConfiguration -Enabled $false cmdlet.
                                  • B. Run the Get-CsClientVersionPolicyRule | Where-Object {$_.UserAgent -eq "CPE"} | Set- CsClientVersionPolicyRule -MajorVersion 0 -MinorVersion 0 - BuildNumber 0 -Action Allow cmdlet.
                                  • C. Install the latest Microsoft Office Communicator 2007 R2 update.
                                  • D. Enter a new registry entry on the client computers: HKEY_CURRENT_USER\Software\Policies\Microsoft\Communicator Name: DisableServerCheck Type: DWORD Value: 1 (00000001)
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,C  🗳️

                                  You support a Microsoft Lync Server 2013 environment that consists of one Enterprise pool on a Front End Server Internal and external users cannot join online meetings using the Lync 2013 Lync Web App. The same users are able to join online meetings by using the Lync 2013 client. You need to diagnose the cause of the meeting join issues. Which cmdlet should you run from the Lync Server Management Shell?

                                  • A. Test-CsUcwaConference
                                  • B. Set-CsWebService, with the AllowAnonymousAccessToLWAConference parameter
                                  • C. Test-CsAsConference
                                  • D. Test-CsMcxConference
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com.
                                  Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?

                                  • A. Create the following service record in DNS: _lyncdiscover._ccp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com
                                  • B. Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.
                                  • C. Create the following host record in DNS: Autodiscover.contosc.com A 192,168.10.4
                                  • D. Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  You administer Microsoft Lync Server 2013 Enterprise servers in your company network. Your deployment includes the following:
                                  -A single Front End Server named Lync2013FE
                                  -A single Back End Server named Lync2013BE
                                  -An Edge Server named Lync2013Edge You plan to install a second Lync 2013 Front End Server. You want to delegate the installation task to User1. You need to delegate the minimum level of Lync 2013 rights for User1 to be able to install a new Lync 2013 Front End Server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

                                  • A. Assign User1 the CsServerAdministrator role.
                                  • B. Grant User1 membership to the RTCUniversalUserAdmins group.
                                  • C. Grant User1 membership to the RTCUniversalServerAdmins group.
                                  • D. Assign User1 the CsLocationAdministrator role.
                                  • E. From PowerShell, run the Update-CsAdminRole cmdlet.
                                  • F. From PowerShell, run the Grant-CsSetupPermission -ComputerOU "ou=CsServers,dc=litwareinc,dc=com" cmdlet.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C,F  🗳️

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