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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. What are two reasons to use Voicemail Pro for recording? (Choose two.)

A) Each Avaya Contact Center Select voice agent license includes a recording license.
B) It provides reporting such as how many times a call was put on hold.
C) It offers live monitoring of voice and screens.
D) No additional licensing is needed to allow any user call recording via a button.

2. Refer to the Scenario: IT-FAC.

You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?

A) It stops attacks and hacks before entering the private network.
B) It provides NAT Traversal not available with direct termination.
C) It provides VPNIess remote worker functionality for 1600 endpoints.
D) It allows registration and authentication to be done in the core of the network.

3. For Avaya Equinox Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?

A) Live broadcast for 750 viewers
B) Web browser connectivity
C) Video room systems as participants
D) Recording and playback

4. Refer to the Scenario:
Bittersweet Coffee Company (BCC).

Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?

A) Meet-me audio conferencing
B) Centralized management of wired network switches
C) On demand call recording and reporting for any user
D) HTML based call accounting reports

5. Refer to the Scenario: H&H Tick.

Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?

A) A virtualized high availability Hyper-V deployment
B) A high availability deployment on two Dell servers
C) A high availability deployment on two Portwell Cad servers
D) A high availability deployment on three Dell servers

Solutions: