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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

Question 1

Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.
Which characteristic is an example of a workforce midsize segment trend?

A. More tech savvy workers are working in the midsize segment.
B. Employees want access to tools to be more self-sufficient.
C. The number of users outside of the office is increasing.
D. Employees are requesting company provided mobile devices.

Question 2

Refer to the Scenario: IT-FAC.

To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?

A. 16 additional Mobile user licenses
B. No additional user licenses
C. 16 additional Office user licenses
D. Six additional Power user licenses

Question 3

A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?

A. Proactive Outreach Manager
B. Outbound Campaign Management Tool
C. Orchestration Designer
D. Communication Control Toolkit

Question 4

Refer to the Scenario: IT-FAC.

You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?

A. It stops attacks and hacks before entering the private network.
B. It provides NAT Traversal not available with direct termination.
C. It provides VPNIess remote worker functionality for 1600 endpoints.
D. It allows registration and authentication to be done in the core of the network.

Question 5

Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)

A. Scanned Documents
B. MMS Text Messages
C. Predictive Outbound
D. Web Chat

Solutions: