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Avaya 7303.1 Exam Syllabus Topics:
| Section | Objectives |
| Topic 1: Integration and Connectivity | - External Systems
- 1. Email and unified communications integration
- Avaya System Integration
- 1. Telephony signaling integration
- 2. Integration with Avaya Communication Manager
|
| Topic 2: Voice Messaging and Applications | - Application Services
- 1. Call routing and handling
- 2. Automated attendant configuration
- Messaging Services
- 1. Voicemail system configuration
- 2. Unified messaging features
|
| Topic 3: Security and Performance | - Security Configuration
- 1. System security settings
- 2. Access control and authentication
- Performance Optimization
- 1. Capacity planning considerations
- 2. System performance monitoring
|
| Topic 4: CallPilot Architecture and Components | - Deployment Models
- 1. Standalone and integrated deployments
- 2. Integration with Avaya Communication Manager
- System Overview
- 1. Hardware and software elements
- 2. CallPilot system architecture and components
|
| Topic 5: Installation and Initial Configuration | - Initial Configuration
- 1. System parameters configuration
- 2. Network and connectivity setup
- Installation Procedures
- 1. Server installation and setup
- 2. Software deployment steps
|
| Topic 6: Administration and Maintenance | - Maintenance and Troubleshooting
- 1. Backup, restore, and recovery procedures
- 2. System monitoring and diagnostics
- System Administration
- 1. User and mailbox management
- 2. Feature configuration and policies
|