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Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Network Configuration and Services | |
| Topic 2: System Administration and Maintenance | |
| Topic 3: Applications and Processes Management | |
| Topic 4: Troubleshooting and Support Techniques | |
| Topic 5: Installation and Configuration of OS X 10.9 | |
| Topic 6: User Accounts and File Systems |
Apple OS X Support Essentials 10.9 Sample Questions:
1. Review the screenshot, and then answer the question below.
You perform a default installation of OS X Mountain Lion, and create the initial admin account, and accounts for Chris and Pat, as shown above. The Chris account is a member of which group?
A) chris
B) workgroup
C) staff
D) wheel
2. How do you engage Quick Look? Which applications support it?
A) Quick Look is engaged by simply pressing the Space bar when a document is selected. Applications that support Quick Look include the Finder, Time Machine, Mail, and most open and save browser dialogs.
B) The Privacy pane of Security & Privacy preferences can be used to allow or disallow applications' access to Location Services, Contacts, Calendars, Reminders, social network services, and Accessibility application access.
C) You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications.
D) The Activity Monitor application is used to monitor open processes and applications.
3. Any item downloaded using one of the built-in OS Xapplications will be marked for quarantine. Third-party applications may not mark downloaded items for quarantine.
A) Which sharing services can OS X provide?
B) Which keyboard shortcut is used to Safe Boot OS X?
C) Which items fall under the file quarantine system?
D) What happens during user logout?
4. How can you identify the MAC addresses for all the Mac computer's network interfaces?
A) You can identify all the MAC addresses for the Mac computer's network interfaces from the Info pane of Network Utility.
B) The network service order list is used to determine the primary network service interface if there is more than one active service. All network traffic that isn't better handled via local connection to an active network service interface is sent to the primary network service interface. So in most cases all WAN traffic, Internet traffic, and DNS resolution is sent through the primary network service interface.
C) The firmware initializes the Mac computer's hardware andlocates the booter file on a
system volume. The Power-On
Self-Test (POST) checks for basic hardware functionality when the Mac powers on.
D) Time Machine can back up to any Mac OS Extended volume or network shares hosted from Time Capsule or OS X Server.
5. What's the security risk of enabling client sharing services?
A) Any application that supports Auto Save and the Finder can manage document locking.
B) Assuming the default settings for OS X, a standard user can only configure directly attached or local network printers from the Print dialog. Also, the appropriate drivers must be installed before the standard user configuring the printer.
C) If a client sharing service is compromised, an unauthorized user can control your Mac and execute unwanted applications or processes.
D) If a network device needs to send data to another network device on the same LAN, it addresses the outgoing packets based on the destination device's MAC address.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |
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