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ISQI CTAL-TA_V4.0 Exam Syllabus Topics:

ISQI ISTQB Certified Tester Advanced Level Test Analyst (CTAL-TA v4.0) Sample Questions:

1. A Customer Relationship Management (CRM) system will be developed for a company that runs a chain of hotels. These are some of the requirements relating to staff in the call center.
* R1. High. An operator shall be able to find and see the details of a customer's booking. The data that may be used for the search include customer name, customer registration number (in the company's loyalty enrolment scheme) and booking reference.
* R2. High. An operator shall be able to amend a customer's booking. The data that may be amended include check-in and check-out dates, hotel, room type and tariff (with / without breakfast).
* R3. High. Before a booking amendment is accepted, the system shall display to the operator any difference in price with respect to the original booking. The operator shall confirm that the customer accepts the revised price and then the system shall record the accepted amendment.
* R4. Medium. Details of the amended booking shall be sent to the customer (see requirements for original customer booking for details).
* R5. High. Details of the extra amount payable shall be sent to the billing system for customer invoicing (see requirements for invoicing of the original customer booking for details).
You have been asked to review these requirements using this checklist:
* Specific - does each requirement deal with only a single aspect of the solution?
* Clear - is each requirement expressed in an unambiguous way with no possibility of interpretation or uncertainty about its meaning?
* Complete - does the set of requirements cover all of the stakeholders' reasonable needs?
* Unique - does each requirement address something that no other requirement also covers?
Assume that the other requirements referred to by R4 and R5 have been reviewed with a satisfactory outcome.
Considering these five requirements, to which checklist items would you answer 'No'?

A) 2 and 3
B) 3 and 4
C) 1 and 4
D) 1 and 2

2. In which of the following circumstances is the transition from a high-level test case to a low-level test case MOST LIKELY to be deferred from test design to test implementation?

A) When the person who runs the test will not be its author
B) When the details required depend on the test execution schedule
C) When product risk analysis has not been completed
D) When specific test data are needed for the test case

3. A simple DVD player is described in the following state transition diagram:
States shown in the diagram:

All round trips are feasible, even those that do not start at OFF. How many test cases will be needed for complete round-trip coverage?

A) 9
B) 12
C) 10
D) 11

4. In your role as a Test Analyst for the development of a business application, you asked the Product Owner to help you understand how the various product risks would affect the users.
Which product risk management activity was this?

A) Risk assessment
B) Risk identification
C) Risk control
D) Risk mitigation

5. You are defining test environment requirements for an online retail application that will have to handle high transaction volumes and uses a third-party payment authorization gateway.
Which requirement is MOST important for the functional testing?

A) The ability to simulate the payment authorization gateway
B) The ability to simulate peak production transaction volumes
C) The ability to simulate the real end-user experience
D) The ability to support white-box test techniques

Solutions: