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CompTIA PK0-004 Exam Syllabus Topics:
| Topic | Details |
|---|
Project Basics - 36% |
| Summarize the properties of a project. | 1. Temporary2. Start and finish 3. Unique 4. Reason/purpose 5. Project as part of a program 6. Project as part of a portfolio |
| Classify project roles and responsibilities. | 1.Sponsor/champion- Approval authority
- Funding
- Project charter
- Baseline
- High-level requirements
- Control
- Marketing
- Roadblocks
- Business case/justification
2.Project manager- Manage team, communication, scope, risk, budget, and time
- Manage quality assurance
- Responsible for artifacts
3.Project coordinator- Support project manager
- Cross-functional coordination
- Documentation/ administrative support
- Time/resource scheduling
- Check for quality
4.Stakeholder- Vested interest
- Provide input and requirements
- Project steering
- Expertise
5.Scheduler- Develop and maintain project schedule
- Communicate timeline and changes
- Reporting schedule performance
- Solicit task status from resources
6.Project team- Contribute expertise to the project
- Contribute deliverables according to schedule
- Estimation of task duration
- Estimation of costs and dependencies
7.Project Management Office (PMO)- Sets standards and practices for organization
- Sets deliverables
- Provides governance
- Key performance indicators and parameters
- Provides tools
- Outlines consequences of non-performance
- Standard documentation/templates
- Coordinate resources between projects
|
| Compare and contrast standard project phases. | 1.Initiation- Project charter
- Business case
- High-level scope definition
- High-level risks
2.Planning- Schedule
- Work breakdown structure
- Resources
- Detailed risks
- Requirements
- Communication plan
- Procurement plan
- Change management plan
- Budget
3.Execution
4.Monitor and control- Risks/issues log
- Performance measuring and reporting
- Quality assurance/governance
- Change control
- Budget
5.Closing- Transition/integration plan
- Training
- Project sign off
- Archive project documents
- Lessons learned
- Release resources
- Close contracts
|
| Identify the basics of project cost control. | 1. Total project cost2. Expenditure tracking 3. Expenditure reporting 4. Burn rate 5. Cost baseline/budget
|
| Identify common project team organizational structures. | 1.Functional- Resources reporting to functional manager
- Project manager has limited or no authority
2.Matrix- Authority is shared between functional managers and project managers
- Resources assigned from functional area to project
- Project manager authority ranges from weak to strong
3.Projectized
- Project manager has full authority
- Resources report to project manager
- Ad hoc resources
|
| Given a scenario, execute and develop project schedules. | 1.Work breakdown structure 2.Scheduling activities- Determine tasks
- Determine task start/finish dates
- Determine activity/task durations
- Determine milestones
- Set predecessors
- Set dependencies
- Sequence tasks
- Prioritize tasks
- Determine critical path
- Allocate resources
- Set baseline
- Set quality gates
- Set governance gates
- Client sign off
- Management approval
- Legislative approval
|
| Identify the basic aspects of the Agile methodology. | 1. Readily adapt to new/ changing requirements2. Iterative approach 3. Continuous requirements gathering 4. Establish a backlog 5.Burndown charts 6. Continuous feedback 7. Sprint planning 8. Daily standup meetings/ SCRUM meetings 9. SCRUM retrospective 10. Self-organized and self-directed teams |
| Explain the importance of human resource, physical resource, and personnel management. | 1.Resource management concepts- Shared resources
- Dedicated resources
- Resource allocation
- Resource shortage
- Resource overallocation
- Low quality resources
- Benched resources
- Interproject dependencies
- Interproject resource contention
2.Personnel management- Team building
- Trust building
- Team selection
- Skill sets
- Remote vs. in-house
- Personnel removal/replacement
- Communication issues
- Conflict resolution
- Smoothing
- Forcing
- Compromising
- Confronting
- Avoiding
- Negotiating
|
Project Constraints - 17% |
| Given a scenario, predict the impact of various constraint variables and influences throughout the project. | 1.Common constraints- Budget
- Scope
- Deliverables
- Quality
- Environment
- Resources
- Requirements
- Scheduling
2.Influences- Change request
- Scope creep
- Constraint reprioritization
- Interaction between constraints
- Stakeholders/sponsors/management
- Other projects
|
| Explain the importance of risk strategies and activities. | 1.Strategies- Accept
- Mitigate
- Transfer
- Avoid
- Exploit
2.Risk activities- Identification
- Quantification
- Planning
- Review
- Response
- Register
- Prioritization
- Communication
|
Communication & Change Management - 26% |
| Given a scenario, use the appropriate communication method. | 1.Meetings- Kick-off meetings
- Virtual vs. in-person meetings
- Scheduled vs. impromptu meetings
- Closure meetings
2. Email 3. Fax 4. Instant messaging 5. Video conferencing 6. Voice conferencing 7.Face-to-face 8.Text message 9. Distribution of printed media 10. Social media |
| Compare and contrast factors influencing communication methods. | 1. Language barriers2. Time zones/geographical factors 3. Technological factors 4. Cultural differences 5.Interorganizational differences 6.Intraorganizational differences 7. Personal preferences 8. Rapport building/relationship building 9. Tailor method based on content of message 10. Criticality factors 11. Specific stakeholder communication requirements- Frequency
- Level of report detail
- Types of communication
- Confidentiality constraints
- Tailor communication style
|
| Explain common communication triggers and determine the target audience and rationale. | 1. Audits2. Project planning 3. Project change 4. Risk register updates 5. Milestones 6. Schedule changes 7. Task initiation/completion 8. Stakeholder changes 9. Gate reviews 10. Business continuity response 11. Incident response 12. Resource changes |
| Given a scenario, use the following change control process within the context of a project. | 1.Change control process- Identify and document
- Evaluate impact and justification
- Regression plan (Reverse changes)
- Identify approval authority
- Obtain approval
- Implement change
- Validate change/quality check
- Update documents/audit documents/version control
- Communicate throughout as needed
2. Types of common project changes- Timeline change
- Funding change
- Risk event
- Requirements change
- Quality change
- Resource change
- Scope change
|
| Recognize types of organizational change. | 1. Business merger/acquisition2. Business demerger/split 3. Business process change 4. Internal reorganization 5. Relocation 6. Outsourcing |
Project Tools & Documentation - 21% |
| Compare and contrast various project management tools. | 1.Project scheduling software 2.Charts- Process diagram
- Histogram
- Fishbone
- Pareto chart
- Run chart
- Scatter chart
- Gantt chart
3.Dashboard/status report 4.Knowledge management tools- Intranet sites
- Internet sites
- Wiki pages
- Vendor knowledge bases
- Collaboration tools
5.Performance measurement tools- Key performance indicators
- Key performance parameters
- Balanced score card
6.SWOT analysis 7. Responsible, Accountable, Consulted, Informed (RACI) Matrix
|
| Given a scenario, analyze project centric documentation. | 1. Project charter2. Project management plan 3. Issues log 4. Organizational chart 5. Scope statement 6. Communication plan 7.Project schedule 8.Status report 9.Dashboard information 10.Action items 11.Meeting agenda/meeting minutes |
| Identify common partner or vendor-centric documents and their purpose. | 1.Request for Information 2.Request for Proposal 3.Request for Quote 4.Mutually binding documents- Agreements/contract
- Non-disclosure agreement
- Cease and Desist letter
- Letter of Intent
- Statement of Work
- Memorandum of Understanding
- Service Level Agreement
- Purchase Order
- Warranty
|
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CompTIA Project+ PK0-004 Practice Test Questions, CompTIA Project+ PK0-004 Exam Practice Test Questions
The CompTIA PK0-004 exam is associated with the Project+ certification that is designed for the business practitioners who are responsible for managing small- and medium-sized projects, both within the Information Technology sphere and outside it. After passing this test, the candidates gain the expertise needed to manage the project lifecycle; guarantee proper communication; manage the stakeholders & resources; and handle project documentation.
Reference: https://certification.comptia.org/certifications/project