Exam Code: Field-Service-Consultant
Exam Name: Salesforce Certified Field Service Consultant (Field-Service-Consultant日本語版)
Certification Provider: Salesforce
Corresponding Certification: Field Service Lightning program
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Salesforce Field-Service-Consultant日本語 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Configuring Mobility: This section of the exam covers assessing the needs and technologies required to implement a customer sign-off procedure and how to set up the Field Service app to support key business processes. It deals with distinguishing between Field Service Mobile and Salesforce Mobile app skills.
Topic 2
  • Configuring Maintenance Plans: In this exam section, focus is given on suggestions regarding the appropriate maintenance plan.
Topic 3
  • Permissions and Sharing: This exam section aims to evaluate the understanding of use cases for different types of SFS permission sets and how scheduled Service Appointments are shared with service resources.
Topic 4
  • Managing Inventory: In this section, the focus is on business requirements and how to distinguish the appropriate price book model for products consumed. It also covers how to justify which defines the applicable inventory model and describe the Return Order object model and process.
Topic 5
  • Managing Work Orders: In this section, the topics covered include configuring Work Order processes, parameters, and Work Types. In a given environment, it covers how to choose the appropriate Resource Preferences and how to apply Products Required to a Work Order. It also relates to the analysis of using the Work Order Line Items.
Topic 6
  • Managing Resources: The section of the exam covers how to configure and oversee crews, find out when to set up different resource types, and suggest the best Service Territories and their Members.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-fs-consultant---FS-Con-101

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