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IBM C9020-971 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Storage Solutions Overview | - IBM storage product portfolio overview - Enterprise storage system components |
| Topic 2: Storage Administration and Management | - Volume provisioning and configuration - Storage monitoring and performance management - Capacity planning and optimization |
| Topic 3: Data Protection and Availability | - Replication technologies - High availability and disaster recovery - Backup and restore concepts |
| Topic 4: SAN and Networked Storage | - Fibre Channel SAN concepts - iSCSI and IP-based storage networking - Zoning, masking, and connectivity |
| Topic 5: Storage Fundamentals | - RAID concepts and data protection mechanisms - Basic storage concepts (block, file, object) - Storage architectures and tiers |
| Topic 6: Troubleshooting and Support | - Common storage issues and diagnostics - Performance troubleshooting - Log analysis and problem determination |
IBM Enterprise Storage Technical Support Sample Questions:
1. A customer currently owns a Scalar LTO-5 SAS single drive autoloader.
Planned future growth requires a tape library with capacity of four LTO-6drives and 40 data cartridges.
Which IBM product meets the requirement while minimizing impact on the budget?
A) TS2900
B) TS3310
C) TS3200
D) TS3100
2. A customer has asked an IBM technical specialist about growth in I/O on its existing system. The specialist generated the following table:
Which tool was used to produce this table?
A) Storage Tier Advisor Tool
B) Disk Magic
C) ProtecTIER Planner
D) Batch Magic
3. What is the most common initial benefit to data center economics of implementing an IBM FlashSystem?
A) More performance
B) More servers
C) More disk drives
D) More power consumption
4. What is the minimum role level needed to download support log files to troubleshoot the IBM SAN Volume Controller?
A) Copy Operator
B) Monitor
C) Security Administrator
D) Service
5. Which feature of the XIV system is a technical advantage over competitive storage arrays?
A) SSD adaptive read caching
B) Encryption at any time
C) Software bundled with IBM Spectrum Control
D) Deduplication
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
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