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IBM P2040-052 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Compliance- Authentication and access control
  • 1. Security policies and compliance settings
    • 2. User authentication methods
      Topic 2: Troubleshooting and Support- System monitoring and diagnostics
      • 1. Common service issues and resolution steps
        • 2. Support escalation procedures
          Topic 3: Administration and Configuration- Tenant and organization setup
          • 1. User provisioning and role management
            • 2. Service configuration settings
              Topic 4: IBM SmartCloud for Social Business Overview- Platform architecture and core services
              • 1. SmartCloud collaboration services overview
                • 2. User and account management concepts
                  Topic 5: Collaboration Services- File sharing and document collaboration
                  • 1. Access control and sharing permissions
                    • 2. Versioning and document lifecycle management
                      - Email and messaging services
                      • 1. Mail routing and policy configuration
                        • 2. IBM SmartCloud Notes functionality

                          IBM SmartCloud for Social Business Technical Mastery Test v4 Sample Questions:

                          1. What is NOT TRUE about Chat/Instant Messaging within SmartCloud for Social Business?

                          A) Guest accounts do not have access to the chat/IM features.
                          B) Users must first connect with people from within Contacts in order to chat/IM.
                          C) Users can only chat/IM with people inside their organization.
                          D) Chat/IM is not available to SmartCloud Connection users.


                          2. Cameron wants to give employees in his company access to SmartCloud for Social Business. What is required to add users to his organization?

                          A) To add users, Cameron must have Administrator privileges.
                          B) To add users, Cameron must have at least Manager rights to his community.
                          C) To add users, Cameron must have the Power User role which is assigned when the account is created.
                          D) To add users, Cameron must have at least Administrator Assistant privileges.


                          3. Joe is working on a major project and he needs to utilize social networking with web conferences and collaboration capabilities like file storing and sharing, instant messaging, web meetings, communities and activities. What integrated suite of collaboration can be best used for this project?

                          A) SmartCloud Docs
                          B) SmartCloud Connections
                          C) SmartCloud Engage
                          D) SmartCloud Meetings


                          4. What feature of SmartCloud for Social Business allows an organization to link to an application or service that they own or use?

                          A) Internal applications
                          B) SmartCloud APIs
                          C) SmartCloud Subcommunities
                          D) Organization extensions


                          5. What tools are available to potential developers to assist with API development?

                          A) API Explorer and Code Generator
                          B) API Explorer, SBTK Sample Application and Social Business Playground
                          C) API Explorer, Code Generator, SBTK Sample Application and Social Business Playground
                          D) API Explorer only


                          Solutions:

                          Question # 1
                          Answer: C
                          Question # 2
                          Answer: A
                          Question # 3
                          Answer: C
                          Question # 4
                          Answer: D
                          Question # 5
                          Answer: B

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