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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
| Usability in Software Development Lifecycle | - Usability considerations in design and implementation
- Integration of usability in requirements
|
| Planning and Designing Usability Tests | - Test scenarios and task design
- Test objectives and scope definition
- Test participants and user profiles
|
| Analysis and Reporting | - Defect reporting and UX reporting
- Interpreting usability findings
- Usability metrics (effectiveness, efficiency, satisfaction)
|
| Fundamentals of Usability | - Usability concepts and definitions
- Human factors in software usage
- User experience (UX) principles
|
| Usability Evaluation Methods | - Heuristic evaluation
- Cognitive walkthrough
- Usability testing approaches (moderated/unmoderated)
- User observation and feedback methods
|
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Question 1
You're redesigning the web shop of a customer and found out that they are using legacy web design techniques like HTML tables for design matters, making the website hard to be operated using alternative input and output devices (e.g. screen readers).
Which kind of risk is most likely to occur?
A. Usability risk
B. There's no risk predictable
C. Accessibility risk
D. User experience risk
Question 2
What is good accessibility?
A. Good usability regardless of disturbances like bright sunlight, noise or wind
B. Good usability of a software product by people with limited knowledge of the software
C. Good usability of a software product on all devices (smart phone, computer, etc.)
D. Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility
Question 3
What is the System Usability Scale (SUS)?
A. A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
B. Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.
C. A requirement on the usability of a component of system
D. A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
Question 4
Which of the following is a principal task of the usability test moderator role?
A. Log usability problems
B. Write a usability test plan
C. Define testing tasks
D. Create a survey plan
Solutions:
Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: C |