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Microsoft 074-338 Exam Syllabus Topics:
Section
Objectives
Topic 1: Voice, Video, and Conferencing
- Audio/Video and conferencing
1. A/V conferencing policies
2. Media quality and bandwidth management
- Enterprise Voice configuration
1. Voice routing and PSTN integration
2. Dial plans and normalization rules
Topic 2: Monitoring, Troubleshooting, and Maintenance
- Troubleshooting scenarios
1. Sign-in and connectivity issues
2. Call quality and media failures
- Monitoring tools and logs
1. Event logs and trace analysis
2. Lync monitoring reports
Topic 3: Lync Server 2013 Architecture and Core Components
- Server roles and topology design
1. Topology Builder and deployment planning
2. Front End, Edge, Director, Mediation roles
- Infrastructure dependencies
1. Active Directory integration
2. DNS and certificate requirements
Topic 4: Federation, Mobility, and External Access
- External access and mobility
1. Edge Server configuration
2. Mobile client connectivity
- Federation configuration
1. Public IM connectivity (PIC)
2. Federation with external organizations
Topic 5: Installation, Configuration, and Deployment
- Initial deployment tasks
1. Lync Server setup and prerequisites
2. Topology publishing and validation
- Client and server configuration
1. User provisioning and policies
2. Client configuration and sign-in issues
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
You are a member of the CsAdministrator group that supports the Microsoft Lync 2013 datacenter for the Contoso company. The Contoso datacenter has 65,000 users. The datacenter has two pools, named ConPool01 and ConPool02. Both pools run Microsoft Lync Server 2013. The Central Management Store is hosted on ConPool01. The servers that run ConPool01 suffer a catastrophic failure. You want users hosted on ConPool01 to be supported permanently on ConPool02. You need to fail over ConPool01. What should you do?
A. Run the Set-CsConfigurationStoreLocation cmdlet.
B. Run the Invoke-CsPoolFailover PowerShell cmdlet.
C. Run the Get-CsDatabaseMirrorState cmdlet, and then the Invoke-CSManagementServerFailover PowerShell cmdlet.
D. Run the Install-CsDatabase PowerShell cmdlet, and then the Move- CsManagementServer cmdlet.
You support a Microsoft Lync Server 2013 Enterprise pool named Lync2013.contoso.local. The pool is configured with two Session Initiation Protocol (SIP) domains named litware.com and fabrikam.com. The environment also includes the following: -three Front End Servers named Lync2013FEl, Lync 2013FE2, and Lync2013FE3 -one Back End Server named Lync2013BE You plan to install a single Edge Server. You create an Edge pool named Lync2013Edge.contoso.local. You want to configure the following Edge services: -Access Edge to use sip.fabrikam.com -Web Conferencing to use conf.fabrikam.com You also want to enable the federated access feature. You need to assign internal and external certificates to the Lync 2013 Edge server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)
A. Request a certificate from a public certificate authority (CA) and include the names sip.fabrikam.com, sip.litware.com, and conf.fabrikam.com. Assign this certificate to the external interface of the Edge Server.
B. Request a private certificate from an internal certificate authority (CA) and include the name Lync2013Edge.contoso.local. Assign the certificate to internal interface of the Edge Server.
C. Request a certificate from a public certificate authority (CA) and include the names sip.fabrikam.com and sip.litware.com. Assign this certificate to the internal interface of Edge Server.
D. Request a wildcard certificate for *.contoso.local from an internal certificate authority (CA). Assign the certificate to internal and external interfaces of the Edge Server.
E. Request a certificate from a public certificate authority (CA) and include the names Lyncdiscoverexternal.fabrikam.com and sipfederation.fabrikam.com. Assign the certificate to internal and external interfaces of the Edge Server.
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You support a Microsoft Lync Server 2013 on-premise environment that includes the following: -An Enterprise Edition Front End Pool with three Front End Servers -A mirrored back-end SQL database -Both the Front End Pool and Edge Pool use hardware load balancers (HLBs) -An Edge Server pool with two servers in perimeter network The Lync environment supports 10,000 users in High Availability mode. Some users report that they are unable to make outbound calls to specific public switched telephone network (PSTN) numbers. When they attempt to do so, the call appears to be connected but then drops with a reorder tone, and then they receive the following error message: "Due to network error your call cannot be completed at this time. Please try your call again." You need to troubleshoot the issue. Which centralized logging scenario should you use?
You support a customer whose network environment includes a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. You configure the following group policies to apply Quality of Service (QoS) for audio and video to the organizational unit (OU) that contains the Lync 2013 Conferencing servers: -Audio: DSCP port 46 and port range: 57000:59152 -Video: DSCP port 34 and port range: 60501:65535 You need to create a QoS for Application Sharing. What should you do?
A. Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 46, and configure the policy to use ports 40803:49151.
B. Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 40803:49151.
C. Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 34, and configure the policy to use ports 57500:58500.
D. Create a group policy, assign a Differentiated Services Code Point (DSCP) value of 24, and configure the policy to use ports 57500:58500.
You deploy a Microsoft Lync Server 2013 Enterprise Pool that is configured with Enterprise Voice and Dial-in Conferencing. All client computers run Windows 7 or Windows 8. All domain users report that they are unable to use application sharing while they are attending conferences. Voice and dial-in conferencing function as expected. You need to ensure that domain users are able to share applications while they are attending conferences. You need to achieve this goal with the least amount of administrative effort. What should you do?
A. Modify the global policy and enable the Allow federated and anonymous participant to take control option.
B. Modify the global policy that enables participants to allow desktop and application sharing.
C. Modify the global policy that allows federated and anonymous participant to download content.
D. Create a user policy that enables participants to allow desktop and application sharing.
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