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Revision Books

  • Essentials of Managed Health Care by Peter R. Kongstvedt

    Carry on with your training and make use of this top-ranking book from Peter R. Kongstvedt. The material supplies you with an authoritative outline of the attributes related to healthcare. Its main focus is on the commercial sector, particularly Medicare and Medicaid. It also takes into account relevant features of health insurance needed in the military field.

    On top of that, there will be a historical overview of the managed care plans, along with their functional differences. This historical elaboration makes it easy to further understand the framework of healthcare. In addition, it addresses the influence of the Patient Protection and Affordable Care Act (HR 3590) and the Genetic Information Non-disclosure Act (GINA) on the industry as well.

  • The Healthcare Quality Handbook by Janet A. Brown

    Supplement your knowledge with third-party resources that are also suggested by NAHQ. First on the list is the 2018 edition of Janet Brown’s Healthcare Quality Handbook that features the latest content outline of the test. Comparatively, this book is revised annually to provide quality and up-to-date lessons for those who are prepping for their CPHQ certification exam.

    Because of this, it presents invaluable groundwork of the key healthcare aspects and protocols. It also serves as an optimal tool for anyone aspiring to be more adept with operational roles in healthcare leadership. Furthermore, the content of the book ensures that you can demonstrate competence in your chosen field to improve the healthcare level and credibility of your profession.

  • HQ Solutions: Resource for the Healthcare Quality Professional (Fourth Edition)

    If you’re in need for another preparatory material, grab a copy of this book. Offering a comprehensive guideline in working with healthcare structures, the material is no doubt a relevant tool in polishing your skillset. Its content is categorized into four sections, which is parallel with the exam outline as listed earlier.

    The book provides in-depth guidance on the appropriate way to create quality structures that aid both provider and patient. It also highlights some cost-effective solutions as well as safe and efficient care methods. And course, the material itself is written by industry experts, hence the quality of the contents. So, if you want to master the fundamentals of top-notch healthcare, along with its important data management tools, incorporate this into your list of must-have references. Truly, this is a great companion for both training courses.

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The CPHQ exam is such a noteworthy validation, especially with the current global pandemic. Quality healthcare has been more relevant than ever, so as health professionals around the world. So, if you want to become a leader in this industry, you can make use of the CPHQ certification to equip you with the right set of skills.

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NAHQ CPHQ Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Health Data Analytics23-27%- Measurement and Analysis
  • 1. Benchmarking
  • 2. Performance measurement
  • 3. Statistical analysis methods
- Analytics and Reporting
  • 1. Predictive modeling
  • 2. Trend analysis and forecasting
  • 3. Data visualization and reporting
- Design and Data Management
  • 1. Data integrity and security
  • 2. Data collection and validation
  • 3. Database management
Topic 2: Population Health and Care Transitions13-17%- Population Health
  • 1. Community health assessment
  • 2. Social determinants of health
  • 3. Wellness and prevention programs
- Care Coordination and Transitions
  • 1. Transition of care planning
  • 2. Chronic disease management
  • 3. Care continuity and integration
Topic 3: Performance and Process Improvement23-27%- Patient Safety
  • 1. High reliability principles
  • 2. Event reporting and analysis
  • 3. Safety culture assessment
- Patient and Stakeholder Engagement
  • 1. Patient-centered care initiatives
  • 2. Patient experience and satisfaction
  • 3. Community health needs assessment
- Process Improvement and Patient Safety
  • 1. Quality improvement methodologies
  • 2. Risk management and mitigation
  • 3. Root cause analysis
Topic 4: Organizational Leadership33-37%- Education and Training
  • 1. Communication strategies
  • 2. Educational program development
  • 3. Staff competency assessment
- Leadership and Strategic Management
  • 1. Resource allocation and management
  • 2. Strategic planning and goal setting
  • 3. Change management
- Communication and Relationship Management
  • 1. Conflict resolution
  • 2. Interprofessional collaboration
  • 3. Stakeholder engagement

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