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Nortel 920-328 Exam Syllabus Topics:

SectionObjectives
Operations and Maintenance Considerations- System monitoring
  • 1. Performance monitoring tools
    • 2. Fault detection and logging
      - Upgrade and migration planning
      • 1. Legacy migration considerations
        • 2. Version upgrade strategies
          MCS 5100 Architecture and Components- System architecture overview
          • 1. Session management architecture
            • 2. MCS 5100 core components and roles
              - Platform integration
              • 1. Interoperability with legacy Nortel systems
                • 2. Integration with SIP/VoIP networks
                  Network Design and Engineering- Capacity and performance planning
                  • 1. Bandwidth and QoS considerations
                    • 2. User load estimation
                      - Deployment planning
                      • 1. Site topology design
                        • 2. High availability and redundancy planning
                          Call Control and Session Management- Feature services
                          • 1. Enterprise telephony features
                            • 2. Presence and messaging services
                              - SIP call flows
                              • 1. Call routing and termination logic
                                • 2. Registration and session initiation

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