You are leading a recertification audit of XM, a manufacturer of cosmetic products. After the initial certification, XM moved to another site.
After the opening meeting, you are visiting the new site with the production manager (PM). The dialogue is as follows:
You: It seems that you are doing some work in the right-hand corner of the site.
PM: Yes, when we moved to this site, there was a very old, three-story building; it was almost empty, and we decided to demolish it and build a new office for the administrative personnel. DEMO services are doing the job, which is almost over.
You: Do you know what the old building was used for?
PM: I was told that it was a warehouse for chemical storage, including a laboratory and toilets for the personnel. It also had a chimney. I do not know what for.
You: Did you consider it necessary to refer to some parts of the EMS for this work?
PM: No, we were busy moving all the equipment and materials to the new site. We did not have time to care about something that was going to disappear.
Which four audit trail issues would you follow?

• A. Regulatory approval for DEMO ' s activities
• B. DEMO ' s environmental policy
• C. Environmental impacts related to the demolition
• D. XM ' s contract with DEMO to conduct the work
• E. DEMO ' s quality policy
• F. Business information on DEMO
• G. Audit DEMO ' s head office personnel
• H. XM ' s supervision of DEMO when doing the work

You are responsible for the second surveillance audit of ABC, a medium-sized metal mechanical manufacturing organisation. The significant environmental aspects are loud noise, solid waste, energy consumption and liquid waste.
During the opening meeting, you are informed that when COVID-19 started, sales increased considerably, so they had to open a third shift, from 10 pm to 6 am. You interview the Production Manager.
You: How did you carry out this change and how did you evaluate the impact on ABC's EMS?
PM: It was very simple, we just did it.
You: Did you introduce any change in the EMS?
PM: No. It is the same processes, the same products, the same materials, therefore the same environmental aspects.
You: What about the people?
PM: We distributed the most experienced workers among the three shifts. They trained the newly hired personnel.
Which of the six key questions from the following list would you ask? Have you...

• A. developed any formal documented plan to change the EMS?
• B. reviewed the infrastructure maintenance plan?
• C. reviewed the needs and expectations of interested parties?
• D. reviewed the authorities and responsibilities of all roles?
• E. evaluated the extra amount of waste that will be generated?
• F. reviewed the emergency response plans?
• G. reviewed the documented operational procedures?
• H. reviewed the environmental objectives?
• I. revised the internal audit programme?

You must prepare an audit plan for a second-party audit of ABC's ISO 14001 environmental management system, an organisation that offers firefighting equipment to the Indian market. ABC's head office is in New Delhi; the manufacture of firefighting equipment is outsourced to organisation FIREF, located in Bangladesh.
The outsourced activities include design, production, logistics, and procurement. There are six ABC employees in the New Delhi head office and none in FIREF's Bangladesh plant.
What documented information required by ISO 14001:2015 would you need to review during the audit of ABC's EMS with reference to outsourced processes? Select two.

• A. FIREF's environmental policy
• B. Reports of internal audits carried out by FIREF
• C. Reports of ABC audits on FIREF
• D. Contractual agreement between ABC and FIREF
• E. Reports of FIREF's top management reviews
• F. ABC's environmental manual

You have been nominated audit team leader for the second recertification to ISO 14001 of ABC, a public transport organisation in a big city. The audit is planned to take place in two months ' time. The audit program manager asks you to review the answer provided by ABC to a nonconformity raised during the last surveillance audit carried out eight months ago. The nonconformity reads as follows: " ABC does not always communicate its relevant environmental requirements to external providers. Evidence: A two-month contract signed with a new external provider of the maintenance for ABC ' s buses did not contain any relevant environmental requirements. " Which two would you consider to be the best acceptable corrections from ABC?

• A. We revised the environmental policy to include the concern for external providers
• B. We developed a documented procedure to describe the procurement process
• C. We retrained procurement personnel for the ISO 14001 requirements
• D. We identified environmental aspects related to the external provider ' s activities
• E. We decided to contract another external provider of maintenance services
• F. We revised the contract signed with the external provider to include environmental requirements