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PMI PMI-PMOCP Exam Syllabus Topics:

PMI Project Management Office Certified Professional Sample Questions:

1. Two years ago, a software company implemented an agile culture and adopted Scrum as a framework for product development. During those 2 years, the company ' s senior management struggled with the link between the product value generated and the business objectives.
What should the PMO professional do to bridge this gap?

A) Advise the board to move to a hybrid approach for its product development.
B) Create a benefits map for the company ' s initiatives and products.
C) Provide a report with agile team metrics, including velocity and burn charts.
D) Develop a dashboard to show the product portfolio ' s progress.

2. A bank ' s PMO is responsible for project management governance and for supporting project managers across the organization. The bank is revising its strategic plan to respond to competitors ' changes. The revised plan will affect the PMO governance structure and most of the bank ' s projects. The PMO professional has been tasked with preparing the organization for the strategic changes.
What should the PMO professional do?

A) Recommend which projects should be canceled, based solely on the projects ' budgets, before the strategic plan revision is complete.
B) Transmit changes from the strategic levels and identify projects that might need to reconsider budget, schedule, risks, and other factors.
C) Ensure that any changes from the strategic levels remain confidential for as long as possible to avoid creating panic in the organization.
D) Call an urgent meeting with all the bank ' s project managers and sponsors and update the project charters before the strategic plan is revised.

3. An established PMO has a forecast of the expected benefits from all current and planned initiatives for the next 3 years. Due to a new regulation, the portfolio delivery plan needs to be reviewed to ensure that compliance will be realized by the given due date. The engineering department proposes to delay a strategic initiative to free up some resources for the compliance project.
What should the PMO manager do first?

A) Assess the impact of the proposed change on the benefits delivery plan.
B) Evaluate the portfolio and check how the benefits delivery plan can be optimized.
C) Give advice to the portfolio board to outsource the compliance project so the benefits delivery plan will not be affected.
D) Propose the change to the portfolio board in order to get the new benefits delivery plan approved.

4. A PMO professional is asked to propose a way to optimize project resource utilization in a newly acquired business unit.
Which action should the PMO professional take to accomplish this task?

A) Perform quarterly capacity planning sessions to balance the resource allocation in a timely manner.
B) Review the project utilization targets for the individual contributor roles.
C) Provide training on avoiding multitasking and other productivity enhancements to optimize throughput.
D) Request additional resource allocations from the PMO so it can handle the new business unit.

5. The executive team is concerned with the performance of a PMO. Some customers have complained that service delivery is inconsistent.
What should the PMO professional do first to address these concerns?

A) Review the service quality metrics for customers regularly to drive consistency.
B) Increase the number of PMO services offered to its customers.
C) Meet with customers and check if a reassessment of expectations is needed.
D) Present the PMO ' s benefits realized to the executive team and customers.

Solutions: