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Salesforce Certified Platform Strategy Designer Sample Questions:

1. A strategy designer at Cloud Kicks leads a development team whose stakeholders are notorious for misunderstanding and undervaluing research-driven UX design.
Which approach should the designer propose to increase the desire for research-driven decisions?

A) Strictly align to stakeholders' business requirements.
B) Create high-fidelity prototypes to gain design buy-in.
C) Align UX research goals with stakeholders' goals

2. At a 15-person stakeholder workshop, the Cloud Kicks' design team shared three strategic opportunities and discussed the insights that led to them. They were well-received, and the leaders looked pleased. The design team then led a brainstorm on each opportunity.
What is the reason the strategy designer should recommend dot voting at this point?

A) Dot voting lets everyone know what the leaders believe to be the right answers.
B) Dot voting focuses conversation on a few ideas with the most importance to the group,
C) Dot voting is the fastest way to prioritize and make decisions.

3. Cloud Kicks is excited about a new customer self-service initiative, Within the stakeholder team, a support manager has shared features they want to recreate from their previous; a product manager wants to implement new features that were not available in their previous system. There is a concern that conflicting demands may lead to organizational paralysis on the project.
What should the strategy designer recommend to stakeholders to remediate risks?

A) Mop features between the two systems and let stakeholders prioritize,
B) Revisit customer research to inform internal prioritization.
C) Advise executive leadership to make the decision about priorities.

4. Cloud Kicks has expanded its business recently by offering customizable footwear and the ability to price bv customer. Along with Sales Cloud, they are looking into additional product options that would help sales reps configure their orders easily.
Which Salesforce product should be considered for this business need?

A) Marketing Cloud
B) Commerce Cloud
C) Revenue Cloud

5. The design team at Cloud Kicks has designed a desirable solution for customers that is viable to the company's business model. The strategy designer on the team now needs to determine the feasibility of the solution.
Which three main areas should be focused on to assess feasibility?

A) Distribution channels, capabilities, and potential partners
B) User desirability, company viability, and deployment stability
C) Business ROI, data analytics, and customer engagement

Solutions: