- Exam Code: C_C4C12_1811
- Exam Name: SAP Certified Application Associate - SAP Sales Cloud 1811
- Certification Provider: SAP
- Corresponding Certification: SAP Certified Application Associate
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Updated: Sep 03, 2026
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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Topic 2: Integration | 8%–12% | - Web services and APIs - Middleware and communication arrangements - Integration with SAP ERP / CRM |
| Topic 3: Implementation Basics | <8% | - Project lifecycle overview - System scoping and fine-tuning |
| Topic 4: Reporting and Analytics | 8%–12% | - Custom report creation - Standard reports and dashboards - Data sources and key figures |
| Topic 5: Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Topic 6: Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Sales methodology configuration - Lead qualification and conversion |
| Topic 7: Product and Pricing | 8%–12% | - Pricing configuration - Price lists and discount determination - Product master data |
| Topic 8: Quotation and Sales Order Management | 8%–12% | - Document flow and status management - Sales order integration - Quote creation and processing |
| Topic 9: Visit Planning and Execution | <8% | - Activity planning - Mobile and offline features |
| Topic 10: User Management | 8%–12% | - Role and access management - Business user setup - Organizational structure |
| Topic 11: Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Topic 12: Account and Contact Management | <8% | - Master data maintenance - Relationship management |
| Topic 13: Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Topic 14: Fine Tuning | <8% | - Business configuration activities - Adaptation tools |
| Topic 15: Data Migration | <8% | - Import/export procedures - Migration templates and tools |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question 1
Administrators cannot disable user personalization settings. Determine whether this statement is true or false.
A. True
B. False
Question 2
You can upload a cloud data source both manually and using web services. Determine whether this statement is true or false.
A. True
B. False
Question 3
Administration and configuration functionality is available in the SAP Fiori Client Ul. Determine whether this statement is true or false.
A. True
B. False
Question 4
You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? (2 correct answers)
A. Synchronize and exchange leads
B. Create and access contacts
C. Create opportunities
D. Synchronize and exchange appointments
Question 5
The Visit Planner Map View and Calender are supported on _____. Choose the correct answer.
A. Browser and iPad
B. Only Browser
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: B | Question 4 Answer: B,D | Question 5 Answer: A |
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