Exam Code: SDM_2002001050
Exam Name: SDM Certification - NI
Certification Provider: Nokia
Corresponding Certification: Nokia Certification
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Nokia SDM_2002001050 Exam Syllabus Topics:

SectionObjectives
Risk and Change Management- Risk Identification and Mitigation
  • 1. Project risk assessment
    • 2. Contingency and impact analysis
      - Change Control Process
      • 1. Baseline change management
        • 2. Approval workflows
          Service Delivery Management (SDM)- Service Delivery Lifecycle
          • 1. Operational service delivery
            • 2. Design and transition of services
              - Customer and Stakeholder Management
              • 1. Stakeholder communication
                • 2. Customer acceptance milestones
                  Project Management & Delivery- Procurement and Supply Chain Management
                  • 1. Third-party sourcing and selection
                    • 2. Contract and procurement lifecycle
                      - Project Planning and Execution
                      • 1. Project Management Plan
                        • 2. Project Scope and Delivery Governance

                          Nokia SDM Certification - NI Sample Questions:

                          Can the PM start a project after the baseline shows an expected 30% negative gross margin?

                          • A. Yes. If the Baseline is in line with the As Sold Cost estimates.
                          • B. No. Maximum accepted negative gross margin is 10%.
                          • C. Yes. NSN needs to fulfil its obligations and execute the project anyway.
                          • D. Only after the Baseline is approved according to the required approval levels in the Region.
                          Reveal Solution  Discussion  0

                          Correct Answer: D  🗳️

                          One of the outputs of scope definition is:

                          • A. Scope management plan.
                          • B. Change Management Plan.
                          • C. Formal acceptance.
                          • D. Work Breakdown Structure (WBS).
                          Reveal Solution  Discussion  0

                          Correct Answer: D  🗳️

                          What is the purpose of the Change Management module of IPM?

                          • A. Tracking additional PO's for suppliers due to Quality issues.
                          • B. Tracking additional Resources
                          • C. Track and follow up of deviations from baselines
                          • D. Documentation tracking
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

                          Why is the Project Resource Plan required during the 'Create Customer Solution' Phase?

                          • A. In order to make a services cost calculation.
                          • B. To reserve subcontractor resources.
                          • C. To reserve resources from Resource Manager.
                          • D. To initiate recruitment of project team.
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          What is ROLLO?

                          • A. Rollo is the official NI tool for risk management of a Customer Project rollout.
                          • B. Rollo is the official NI tool for quality management of a Customer Project rollout.
                          • C. Rollo is the official NI tool for planning and tracking a Customer Project rollout.
                          • D. Rollo is the official NI tool for sales forecasting of a Customer Project rollout.
                          Reveal Solution  Discussion  0

                          Correct Answer: C  🗳️

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