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Salesforce MCE-Admn-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Setup | 22% | - Describe Marketing Cloud Engagement extension products and features (Datorama, Interaction Studio, Audience Builder, etc.)
- Given a scenario, configure business units, users/permissions, and security/security policies
- Describe how Marketing Cloud Engagement account capabilities map to business needs
- Describe how to configure integrations
|
| Maintenance | 15% | - Describe solutions for system limitations
- Describe monitoring and troubleshooting techniques
- Describe the health and performance metrics for a Marketing Cloud Engagement instance
|
| Channel Management | 19% | - Given a scenario, describe the execution of different channel campaigns
- Describe the send process in Marketing Cloud Engagement
- Explain the different channel capabilities and requirements
|
| Reports & Analytics | 5% | - Describe reporting and analytics capabilities in Marketing Cloud Engagement
|
| Subscriber Data Management | 24% | - Explain the concepts and typical workflows of data management in Marketing Cloud Engagement
- Given a scenario, recommend marketing automation techniques
- Describe Marketing Cloud Engagement data model
- Describe the different data types and storage options in Marketing Cloud Engagement
|
| Digital Marketing Proficiency | 15% | - Describe governance and compliance in relation to digital marketing
- Explain the fundamentals of Marketing Cloud Engagement
- Describe marketing best practices
|
Salesforce Certified Marketing Cloud Engagement Administrator Sample Questions:
1. Which Product enables a Marketing Cloud admin to observe customer behavior, build performance profiles and deliver the next best content?
A) Audience Builder
B) Einstein Send Time Optimization
C) Content Builder
D) Einstein Email Recommendations
2. Northern Trail Outfitters (NTO) has a requirement to create a distinction between marketing and transactional emails in terms of From Name and IP Address for reputation purposes.
Which two actions should NTO take in order to create Send Classifications?
Choose 2 answers
A) Define a Sender Profile.
B) Define custom Reply Mail Management.
C) Define a Subscriber -specific From Name.
D) Define a Delivery Profile.
3. A user asks a Marketing Cloud admin to update and increase their session timeout setting. Which three considerations should the admin review before making this update?
Choose 3 answers
A) Typical length of time users spend in Marketing Cloud
B) Change impacts all users
C) Frustration of users upon timeouts
D) Best practice suggests a 20-minute timeout setting
E) Security risk of unauthorized users for longer timeout settings
4. Which three options determine when a contact could enter a journey?
Choose 3 answers.
A) Re-entry only after exiting
B) Re-entry at any time
C) Re-entry by attribute
D) Re-entry by date
E) No re-entry
5. Northern Trail Outfitters wants to bring subscriber data from its data warehouse into Marketing Cloud.
Which 2 fields would need minimal consideration, for size/scalability related reasons, when creating a data extension to house the data?
Choose 2 answers
A) Number
B) Boolean
C) Text
D) Decimal
Solutions:
Question # 1 Answer: D | Question # 2 Answer: A,D | Question # 3 Answer: A,B,E | Question # 4 Answer: A,B,E | Question # 5 Answer: A,B |