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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Leveraging Adjacent Roles & Skills | 19% | - Collaborating with development, UX, and business teams
- Applying systems thinking and platform knowledge
- Guiding solution delivery and iteration
- Identifying technical and business capabilities
- Aligning design with Salesforce ecosystem capabilities
|
| Topic 2: Value Design | 32% | - Strategic rationale and future implications
- Feasibility, desirability, and viability assessment
- Ethics, values, and user-centric principles
- Co-creation and stakeholder engagement methods
- Problem framing and challenge statements
|
| Topic 3: Intangible Deliverables | 26% | - Influencing decision-making and advocacy
- Facilitation and cross-discipline collaboration
- Relationship and stakeholder management
- Vision communication and storytelling
- Building strategic alignment and consensus
|
| Topic 4: Tools and Artifacts | 23% | - Discovery and research techniques
- Roadmapping and solution visualization
- Journey mapping and system modeling
- Opportunity framing and prioritization frameworks
- Design documentation and alignment tools
|
Salesforce Certified Strategy Designer Sample Questions:
1. Considering the Jobs To Be Done Framework, why does a customer buy Salesforce?
A) To organize data
B) To sell better
C) To execute automations
2. Limiting the challenge framing allows researchers to be more precise about understanding of the need and the opportunity for design.
A) TRUE
B) FALSE
3. During the early phases of a Strategy Research, what is the name of the first allignment moment in a project?
A) Craft of Key insights
B) Project Research
C) Challenge Framing
D) Scoping
4. True or False? The creator of a Report stored in a Public folder will still be able to restrict access to that report by setting Report-level access requirements.
A) TRUE
B) FALSE
5. While using Salesforce to Salesforce, you cannot share a case comment as a child record of a case.
A) TRUE
B) FALSE
Solutions:
Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |