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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Objectives |
| Configuration and Implementation | - Assessment setup
- 1. Questionnaire configuration
- 2. Vendor assessment templates
- TPRM application configuration
- 1. Core data model and tables
- 2. Workflow configuration
|
| Third-party Risk Management Fundamentals | - TPRM concepts and lifecycle
- 1. Third-party onboarding process overview
- 2. Risk identification and assessment principles
|
| Risk Assessment and Management | - Issue management
- 1. Escalation processes
- 2. Finding remediation workflows
- Risk scoring and evaluation
- 1. Risk rating methodologies
- 2. Inherent vs residual risk
|
| Reporting and Governance | - Dashboards and reporting
- 1. Risk dashboards
- 2. Compliance reporting
- Audit and compliance
- 1. Audit trail management
- 2. Regulatory alignment concepts
|
| Integration and Automation | - Automation workflows
- 1. Lifecycle automation
- 2. Notification and task automation
- Platform integration
- 1. Integration with ServiceNow GRC
- 2. Data ingestion from third parties
|
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
Question 1
In the context of Third-party Security Scoring Configuration/Risk Intelligence, what is the significance of incorporating industry benchmarks?
Response:
A. They are used to determine the pricing of contracts.
B. They provide a standard for minimal acceptable performance.
C. They eliminate the need for internal risk assessments.
D. They offer a comparative analysis of third-party performance against peers.
Question 2
How can dashboards be customized in the ServiceNow GRC module for third-party risk management?
Response:
A. By adding non-relevant data sources to increase information density.
B. By changing the color scheme of the interface.
C. By selecting and organizing specific metrics relevant to the organization,s risk management goals.
D. By integrating social media feeds.
Question 3
In managing international third-party contacts, what configuration consideration is critical?
Response:
A. Limiting contact information to email addresses only
B. Accounting for time zone differences and language preferences
C. Using a universal language for all communications
D. Centralizing all contacts in a single geographic location
Question 4
Effective Approval and Workflow Process Changes should result in:
Response:
A. Longer processing times for risk management activities
B. Increased manual intervention in workflows
C. More streamlined and efficient risk management processes
D. Decreased communication between departments
Question 5
Which feature in ServiceNow GRC is crucial for ensuring continuous compliance monitoring of third-party risks?
Response:
A. Automated workflows and real-time data feeds
B. Manual data entry
C. Annual risk assessment schedules
D. Static risk reports
Solutions:
Question 1 Answer: D | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: C |