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Salesforce MC-201 Exam Syllabus Topics:
Section
Weight
Objectives
Topic 1: Email Marketing
20%
- Distinguish between the metrics collected in Account Engagement email reporting
- Identify the capabilities and use cases for email given a scenario
- Distinguish between an Email and an Email Template
Topic 2: Visitors and Prospects
8%
- Apply the appropriate plan of action using Prospect Audits given a scenario
- Describe the relationship between visitors and prospects
Topic 3: Lead Management
24%
- Explain the components and use cases of an automation rule
- Define the capabilities of a completion action
- Explain what a Grade measures and how grading is managed
- Distinguish between the capabilities of, use cases for, and how to create different types of lists
- Define the capabilities of a segmentation rule
- Define the capabilities of page actions
- Identify the capabilities and use cases of custom redirects
- Explain what a Score measures and how scoring is managed
Topic 4: Account Engagement Forms, Form Handlers and Landing Pages
20%
- Identify the capabilities, use cases and interpret reporting metrics for landing pages
- Identify the capabilities, use cases and interpret metrics of Account Engagement forms given a scenario
Topic 5: Engagement Studio
17%
- Distinguish between the components of an Engagement Program
- Explain Engagement Program structure and capabilities
Topic 6: Administration
11%
- Illustrate how to create, edit, and map fields
- Describe the capabilities of the Account Engagement Recycle Bin
- Explain the relationship between Account Engagement and Salesforce
Explanation: Only visible for ExamBoosts members. You can sign-up / login (it's free).
An Administrator wants to create a list whose members are all in the prospecting stage of the opportunity. Once the opportunity moves to another stage, the prospect should no longer be a member of this list. Which automation tool should the Administrator use to create this list?
Explanation: Only visible for ExamBoosts members. You can sign-up / login (it's free).
On Tuesday, a marketing user scheduled a list email to be sent this Friday, but their manager wants the email to go out tomorrow Instead. What Is the recommended way to change the scheduled sand data for the email.
A. Edit the engagement studio program, select Wednesday for the new data, and save
B. Edit the scheduled email. select Wednesday for the new data, and save it
C. Delete the engagement studio program and create a new program that is scheduled for Wednesday.
D. Delete the scheduled email and create a new email that is scheduled for Wednesday.
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