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Avaya IP Office Configuration and Maintenance Sample Questions:

1. After upgrading an IP Office to an IP500v2, a customer reports that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?

A) Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
B) Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
C) Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
D) Upgrade Delta Server to the latest release using the IP Office Admin software.

2. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A
20-channel SIP trunk on a dedicated 2 MR connection will be used.
The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The customer wants the highest voice quality while keeping Voice Compression Modulo (VCM) resource use at a minimum.
Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?

A) G.711 for the SIP trunk and G.711 for the IP telephones
B) G.729(a) for the SIP trunk and G.711 for the IP telephones
C) G.729(a) for the SIP trunk and G.729(a) for the IP telephones
D) G.711 for the SIP trunk and G.729(a) for the IP telephones

3. Which values affect the size of a ContactStore server? (Choose two.)

A) the number of concurrent users for search and replay function
B) the number of recordings
C) the number of voicemail channels
D) the number of hunt groups
E) the number of incoming lines

4. A CEO has a dedicated line for private incoming calls. As the company does not use voicemail, the CEO would like these calls to be routed to the Sales hunt group, if "Do Not Disturb" has been set up. Which two slops are needed to create the incoming Call Route (ICR) to meet the CEOs needs? (Choose two.)

A) Under destination create an overflow extension to route calls to the Sales hunt group.
B) Under destination enter a fallback extension and fill in the Sales hunt group call number.
C) Create an Incoming Call Route with a default destination of the CEO.
D) Create an ARS with the DID/DDI of the CEO.

5. A customer wants to set up two IP500v2 Office control units at different sites. They want to automatically exchange Information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office.
Which H.323 supplementary service signaling method do you implement?

A) QSIG-A
B) QSIG-B
C) IP Office SCN
D) H.450

Solutions: