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Avaya APSS Unified Communications Online Test Sample Questions:

1. A leading Channel Partner of Avaya. responsible for managing several of our accounts, entertains, without Avaya's knowledge and approval, the Chief Technology Officer ("CTO") of a leading client whom Avaya services via the above Partner. The entertainment involves hosting a cocktail dinner for the CTO and his family at a suburban luxury hotel costing approximately S200 and giving a gift coupon worth $500. The Partner does not expense the above to Avaya and justifies the above action on the ground it was a "good will" gesture and not done with any ulterior motive of securing more business, b the Partner's behavior appropriate?

A) No, because it involved payment of a cash equivalent (gift coupon), could be considered lavish under the circumstances and the Partner failed to notify Avaya about the event.
B) Yes, because it was a "good will" gesture and Avaya expects our Partners to use their discretion in such instances while abiding by their own internal policies and procedures.

2. Samantha has a client with an older Communication Server 1000. Although they are not interested in going to an Avaya Aura* environment today, she wants to get them to upgrade to release 7.6 so they could easily move to Avaya Aura@ in the future. She has come to you for assistance. What two client needs would help her justify an upgrade to release 7.6? (Choose two.) Need for:

A) The Call Center Elite application
B) Direct integration with Microsoft@ Lync
C) An Avaya soft client to support remote and mobile workers.
D) Support of 96X1 SIP endpoints on Communication Server 1000 SIP line gateway
E) A current conferencing or messaging solution such as: Avaya Aura@ Conferencing, Modular Messaging, and Avaya Aura@ Messaging

3. Essential or Preferred Support Advantage co-delivery offers are available for which of these IP Office in a branch deployments?

A) Centralized deployment
B) Mixed deployment
C) Distributed deployment
D) Standalone deployment

4. HOTSPOT
Using one-X@ Mobile to place outbound calls through the enterprise has multiple benefits. For each subject, select the corresponding one-X Mobile@ benefit statement from the drop-down list.

Solutions: