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Skills measured
- Troubleshoot Exchange Online configuration issues (15–20%)
- Troubleshoot mail flow issues (20–25%)
- Troubleshoot mail client issues (20–25%)
- Troubleshoot hybrid and migration issues (10–15%)
- Troubleshoot compliance and retention issues (25–30%)
What is the salary of a Microsoft MS-220 certified professional?
The Average salary of different countries for Microsoft MS-220 Exam Certified professional
- India: INR 14,1030
- USA: USD 34,051
- UK: Pounds 429,984
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Schedule exam
Languages: English
Retirement date: none
This exam measures your ability to troubleshoot the following issues: mail flow; compliance and retention; mail client; Exchange Online configuration; and hybrid and migration.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-220
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Briefly explain the difficulty of the Microsoft MS-220 Exam
The Microsoft MS-220 exam is a difficult exam, and it requires a good amount of preparation. In order to pass this exam, you need to have good knowledge of the subject, as well as be able to answer all questions correctly. Microsoft MS-220 exam dumps will save your prep time.
The difficulty of this exam can be attributed to the fact that it is quite difficult to memorize all the content that is required. There are many topics which are covered in this exam, and they are not just limited to one subject.
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Microsoft MS-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Troubleshoot mail client issues | 20-25% | - Resolve Outlook connectivity and profile issues
- Address mailbox settings and calendar sharing issues
- Troubleshoot Outlook on the web access and functionality
- Fix mobile device and ActiveSync problems
|
| Topic 2: Troubleshoot mail flow issues | 20-25% | - Resolve send/receive failures, delays, and NDRs
- Address issues with attachments and Defender for Office 365
- Interpret message headers and message trace results
- Troubleshoot mail flow rules and routing issues
|
| Topic 3: Troubleshoot Exchange Online configuration issues | 15-20% | - Fix mailbox database and quota issues
- Troubleshoot email address policies and accepted domains
- Resolve permissions and access control problems
- Manage mailbox and recipient configuration
|
| Topic 4: Troubleshoot compliance and retention issues | 25-30% | - Troubleshoot in-place holds and litigation holds
- Address data loss prevention (DLP) issues
- Manage retention policies and retention labels
- Resolve eDiscovery and content search problems
|
| Topic 5: Troubleshoot hybrid and migration issues | 10-15% | - Resolve hybrid configuration wizard and connectivity problems
- Troubleshoot mailbox migration batches and failures
- Address coexistence and free/busy sharing problems
- Fix directory synchronization issues
|