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Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. You are the administrator in charge of Oracle Fusion CRM configuration. When your company decides to expand their market to other countries, you are asked to create a new role in the application: VP of Foreign Marketing.
Identify the two tasks that must be performed when you create the role.

A) Assign the role directly to the resource.
B) Assign the role to the employee's team.
C) Set the member flag to true.
D) Set the manager flag to true.
E) Assign the new user to the partner resource role type.

2. An organization is implementing close opportunity management functionality. Select three profile options available to configure the close opportunity management process in Oracle Fusion Sales.

A) Close Opportunity Reference Enabled
B) Close Opportunity How Enabled
C) Close Opportunity Competitor Enabled
D) Close Opportunity Win/Loss Enabled
E) Close Opportunity Status Enabled

3. A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

A) Create a quote for the prospect in Oracle Fusion Sales.
B) Use keyword search to identify existing customers with the old server product line.
C) Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.
D) Use Customer Center to review the prospects' pending service requests.
E) Use LinkedIn to discover more about the prospect organization contact.

4. Which three tools can be used to define the balanced and effective territories before finalizing the territory structure?

A) Metrics
B) Graphs
C) Territory Team Members
D) Proposals
E) Dimensions

5. Identify the three business entities that can be auto-assigned by territory definition.

A) sales quotas
B) assets
C) opportunities
D) sales accounts
E) leads

Solutions: