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SAP C_C4H410_01 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

1. Which of the following activities can you perform when you configure territory hierarchies?
There are 2 correct answers to this question.
Response:

A) Assign employee substitute to Territory Hierarchies
B) Define Sales Hierarchy Levels
C) Upload Territory Hierarchy from Excel
D) Create multiple Root Hierarchies

2. Which follow-up documents can you create after a visit?
There are 3 correct answers to this question.
Response:

A) Service ticket
B) Contract
C) Opportunity
D) Visit planner
E) Sales quote

3. What must you define to enable upsell and downsell product recommendations in sale quotes?
Please choose the correct answer.
Response:

A) Product lists
B) Product groups
C) Product categories
D) Product hierarchies

4. Which of the following items can you configure in the Sales Assistant tool in SAP Hybris Cloud for Customer?
There are 3 correct answers to this question.
Response:

A) Visit
B) Phone calls
C) Service request
D) Appointment
E) Task

5. You are viewing a 360° overview of the customer in SAP Hybris cloud for customer. Which of the following recent order details are available in this overview for your account?
There are 3 correct answers to this question.
Response:

A) Invoice status
B) Credit status
C) Delivery status
D) Bill-to-party ID
E) Sales order ID

Solutions: