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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. Bohabaven has previously implemented Salesforce Service Cloud to handle constituent queries and complaints, including a constituent self- service digital experience. This was implemented previously using the Help Center template. Bobahaven is now ready to implement the Public Sector Solutions Licenses, Permits, and Inspections modules, and wants to provide constituents with access to digital application forms. What is the right solution for this requirement that minimizes customization and site maintenance?

A) Create OmniOut components and deploy them to the existing Help Center experience site.
B) Create new pages and deploy components such as OmniScripts and FlexCards within the existing Help Center experience site.
C) Create a new Applications digital experience using the Licenses and Permits Experience Site template, and deploy components such as OmniScripts and FlexCards to the new experience site.

2. A government agency must ensure that only investigators assigned to a case can view sensitive investigation details. Supervisors should continue to have visibility across all investigations within their division. Which security approach best meets these requirements?

A) Place all investigation records in a public group
B) Give all investigators the System Administrator profile
C) Set organization-wide defaults to Public Read/Write
D) Use role hierarchy together with sharing rules or ownership-based access

3. The employee object has to be linked to the person account to use the Public Sector data model with the Employee data model. How should the employee object be linked with other objects?

A) PersonAccount -> User -> Employee
B) Contact -> Individual <- Employee
C) User -> Individual <- Custom employee object
D) PersonAccount -> Individual <- Employee.

4. A government agency just implemented Salesforce Emergency Response Management (ERM).
However, the internal users are unable to see any Emergency Response related functionalities.
What is the root cause for the access issue?

A) The Organization Wide Defaults for ERM objects were set to Public
B) The internal users are missing the Emergency Management Response permission set license.
C) The internal users are missing the Emergency Response Management permission set
D) The internal users' role hierarchy has been set incorrectly

5. A public sector agency is leveraging the Business Rules Engine for its Licensing & Permitting implementation. The agency needs to allow multiple permits for a single application, and the permit fee is calculated based on the type of permits selected. Which two steps would a technical consultant use to address this use case?

A) Add an Aggregate step to the group and add the SUM function
B) Add an Aggregate Group to the end of the Expression Set
C) Provide Permission Sets to users for the Expression Set and Lightning Component
D) Add a Lightning Component to query and Aggregate the total value of all permits

Solutions: