Exam Name: Public Sector Solutions Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional
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Instant Download Salesforce : AP-222
Check Updated on: Oct 05, 2026
No. of Questions: 108 Questions & Answers with Exam Engine
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Salesforce AP-222 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Best Practices and Governance | 10% | - Public sector implementation best practices - Accessibility and compliance standards - Performance optimization |
| Topic 2: Public Sector Solutions Overview | 15% | - Salesforce Public Sector Solutions product positioning - Key use cases and common scenarios - Government and Public Sector industry fundamentals |
| Topic 3: Implementation Considerations | 20% | - User adoption strategies - Integration patterns for government systems - Data migration considerations - Security and compliance requirements |
| Topic 4: Government Community Cloud | 20% | - Permitting and licensing capabilities - Constituent engagement features - GCC features and capabilities - Case management for government |
| Topic 5: Public Sector Data Model | 20% | - Constituent and household data model - Case and investigation management - Permit and license object relationships - Service territory and location-based services |
| Topic 6: Configuration and Customization | 15% | - Constituent engagement portal configuration - Workflow and approval processes - Lightning Experience customization - Reporting and analytics for public sector |
Salesforce Public Sector Solutions Accredited Professional Sample Questions:
A government agency would like to standardize its grant funding process and is looking for a solution to prioritize and award funds to the most eligible grant-seekers using Agentforce Public Sector.
What three components should a technical consultant configure to define applicants ' eligibility and help with application prioritization?
- A. Create an Application Form using Web-to-Case
- B. Create an Expression Set using BRE
- C. Create a Decision Matrix using BRE
- D. Create an Application Form using Web-to-Lead
- E. Create an Application Form using OmniScript Designer
Correct Answer: B,C,E 🗳️
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The Department of Disaster Assistance would like to use eSignature capabilities to send the agreements
/contracts to its customers.
Which eSignature providers are readily available without much coding/configuration using Public Sector Solutions toolkit?
- A. Adobe Sign
- B. eSignLive
- C. Conga
- D. DocuSign
Correct Answer: D 🗳️
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The employee object has to be linked to the person account to use the Public Sector data model with the Employee data model.
How should the employee object be linked with other objects?
- A. PersonAccount -- > Individual < -- Employee.
- B. Contact -- > Individual < -- Employee
- C. User -- > Individual < -- Custom employee object
- D. PersonAccount-- > User-- > Employee
Correct Answer: A 🗳️
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Often, one permit is dependent on another, and businesses require a specific set of permits to do business. The City of Snaxboro would like to show its constituents all the permits required for different business types, so they know exactly what they need to apply for.
What is the recommended approach for building out this functionality?
- A. Create a custom object called " Permit Dependency " and make it a junction object between the Business Type object and Regulatory Authorization Type object. Create a FlexCard that allows the use to select the Business Type from a picklist and display the associated Permit Dependency records.
Embed this FlexCard on an Experience site for applicants to use. - B. Create a custom object called Permit Dependency and make it a junction object between the Business Type object and Regulatory Authorization Type object. Configure the Permit Dependency records and embed a list view component on the Experience site.
- C. Create an OmniScript with all the applicable Business Types. Based on the Business Type selected, enable a conditional section to display all the associated permits that are required. Embed this OmniScript on the Experience Site for applicants to use by selecting the Business Type and viewing the associated permits.
- D. Create a new Business Regulatory Authorization Type Dependency record by selecting the Parent Business Regulatory Authorization Type that must be applied first and the Dependent Business Regulatory Authorization Type that must be applied after getting the parent. Ensure the Show Dependent Permits section is available in the portal for applicants to view.
Correct Answer: D 🗳️
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A customer wants to view multi-level data related to an Account, such as all the inspections performed and the regulatory violations found. They want to see this on the Account page layout.
What solution should the technical consultant use?
- A. Use an Aura Lightning component
- B. Use a Hierarchical View component
- C. Use a Lightning Web component
- D. Use an AppExchange component
Correct Answer: B 🗳️
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