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Salesforce EX-Con-101 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Sharing, Visibility, and Licensing17%- Sharing rules and external visibility
- License types and allocation
- Data access and security model
Topic 2: Adoption and Analytics5%- Reporting and dashboards
- Engagement and adoption strategies
- Moderation and community governance
Topic 3: User Creation and Authentication13%- External user activation and permissions
- User provisioning methods
- Single Sign-On and identity providers
Topic 4: Templates and Themes10%- Lightning and Visualforce options
- Theme customization and design
- Template selection and configuration
Topic 5: Administration, Setup, and Configuration25%- PRM and service integration
- Deployment and migration
- Site setup and activation
Topic 6: Customization Considerations and Limitations7%- Limits and governor considerations
- Performance and scalability
- Declarative vs programmatic options
Topic 7: Branding, Personalization, and Content15%- Personalization and targeted content
- Content management and CMS integration
- Branding and layout customization
Topic 8: Experience Cloud Basics8%- Platform capabilities and limitations
- Use cases and benefits of Experience Cloud
- Experience types and use scenarios

Salesforce Certified Experience Cloud Consultant Sample Questions:

Ursa Major Solar (UMS) recently went through a major rebranding effort that resulted in a new company logo along with new brand colors. UMS wants to update brand colors across all of its sites. The sites are built with Lightning templates.
Which tool should the Experience Cloud consultant recommend to make these changes?

  • A. Site Builder
  • B. ExperienceBundle
  • C. Experience CloudScript Master
  • D. Lightning Builder
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Known articles as a self-service option to troubleshoot issues.
When creating a Knowledge article, which checkbox should be selected so that all users can view the articles?

  • A. Visible to Anyone
  • B. Visible to Partner
  • C. Visible to Public Knowledge Base
  • D. Visible to Customer
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.
Which user license should be recommended for CK's employees to access Experience Cloud sites?

  • A. Salesforce Unlimited
  • B. Salesforce Authenticated Site
  • C. Platform Portal
  • D. Customer Community
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for ExamBoosts members. You can sign-up / login (it's free).

Ursa Major Solar would like content from Salesforce CMS to be queried when users search for keywords in its customer portal.
Which setting must be turned on in order for Global Search .n Experience Builder to query content m Salesforce CMS?

  • A. Gather Customer Insights Datamust be selected.
  • B. Community must be activated.
  • C. Search must be enabled for the selected CMS Channel.
  • D. Sharing Rules must be set to Read/Write.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for ExamBoosts members. You can sign-up / login (it's free).

Whatare three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality?
Choose 3 answers

  • A. Give members Audience Targeting permissions within the Experience site.
  • B. Track Flagging and moderation activity within the Experience site.
  • C. Allow members to flag posts comments files, and messages that are inappropriate or spam.
  • D. Allow members to remove other member from the Experience site if desired.
  • E. Designer specific users as moderators so that they can closely monitor the size.
Reveal Solution  Discussion  0

Correct Answer: B,C,E  🗳️

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