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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit is getting ready to go live with its Nonprofit Cloud implementation.
Which two sandbox configuration options can the consultant create to ensure effective user acceptance testing and training?
Choose 2 answers

A) Full Data Sandbox
B) Partial Data Sandbox
C) Developer Pro Sandbox
D) Developer Sandbox

2. A nonprofit has high staff turnover in several key roles that use Salesforce. The nonprofit needs to improve training and adoption of Salesforce to maximize the value of its investment.
Which two standard Salesforce tools can quickly help new staff use Salesforce with only a Sales or Service Cloud license?
Choose 2 answers

A) myTrailhead
B) Einstein Bots
C) Path
D) In-App Guidance

3. A consultant is installing NPSP in an existing Salesforce org for a nonprofit organization that plans to use the memberships feature in NPSP. Which action should a consultant take?

A) Add a checkbox field on the Opportunity called "Membership".
B) Create a Membership Opportunity record type.
C) Create a Membership Affiliation record type.
D) Add a value in the Type field on Opportunity for Membership.

4. A consultant began an implementation project with a nonprofit that is new to Salesforce. The nonprofit's leadership is hesitant to spend time at the beginning of the project on change management.
What are three reasons the consultant can share to emphasize the value and importance of governance?
Choose 3 answers

A) Compliance
B) Cost savings
C) Delivery Speed
D) Technical Interoperability
E) Security

5. A nonprofit organization is using NPSP Data Importer for Contacts. The consultant has noticed that even though the mappings are correct, some of the Account records are not automatically being created. Which two things should the consultant check?

A) If all the email addresses are properly formatted
B) If the required fields are included in the import
C) If there are required fields on the Account
D) If all records have a phone number

Solutions: