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Salesforce Plat-UX-102 Exam Syllabus Topics:

Salesforce Certified Platform Strategy Designer Sample Questions:

1. A strategy designer leads a new UX project and needs to align with stakeholders who have varying degrees of interest and influences the project. The designer wants to understand each stakeholder's potential negative and positive impacts on the project.
Which tactic should be used?

A) Stakeholder Analysis
B) Stakeholder Focus Group
C) Stakeholder KPIs

2. A Sale5force Architect is asked to engage and help facilitate a journey mapping workshop with a strategy designer. The architect is unsure how it will help in the creation of deliverables they are required to produce.
What value should the architect get by engaging in this workshop?

A) A journey mapping exercise will provide ail of their technical requirements.
B) A journey map will allow the developers to start building.
C) A journey map allows for the creation of a solution architecture diagram.

3. Cloud Kicks' design team learns of the desire for sustainable materials while co-creating personalization concepts with their West Coast influencers. Which method should the team use improve feasibility of this concept direction?

A) Create a functional prototype.
B) Review and align with company V2MOM
C) Run a cost benefit analysis.

4. The brand team has spotted some customers sharing their personalized Cloud Kicks footwear on social networks. The strategy designer wants to invite these customers to a co-creation workshop for a new loyalty program being developed.
What is a direct outcome of co-creating with customers?

A) Increased adoption of the loyalty program
B) Increased sales of custom footwear
C) Increased speed of the design process

5. While conceptualizing a new footwear line, the design team gained feedback that both employees and consumers are seeking more sustainable products. Leaders need more rationale to justify the investment.
Which values-based design principle should be used to reinforce this feedback?

A) Create products from recycled materials.
B) Focus on creating enduring advantage
C) Use energy from renewable resources.

Solutions: