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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. RedSplash Corp is trying to determine Slack adoption by department to understand where managers can identify Slack champions who can train other internal users.
What attributes mapping can you suggest to get an insight into this data?

A) Create custom profile fields "Department" and "Manager" so members can update them manually.
B) Map SCIM attributes dept and mgr to populate the custom profile fields "Department" and "Manager" in Slack.
C) Push SCIM attributes enterprise.department and enterprise.manager.managerId from IDP to populate the custom profile fields "Department" and "Manager" in Slack.
D) Create custom profile fields "Department" and "Manager" so SCIM can push values to these fields.

2. During the discovery call with your client you learn that they do a lot of cross functional collaboration, are trying to eliminate as many communication barriers as possible, and work with many external partners.
Taking these factors into consideration, what basic grid design would you recommend for your client?

A) One global workspace for all collaboration
B) Three workspaces - a general global workspace, an external workspace and a social workspace
C) Two workspaces - a general global workspace and a social workspace
D) Two workspaces - a general global workspace and an external workspace

3. When providing your client with an executive summary of their selected grid design, which three key pieces of information should you include?

A) Workspace(s) and access level
B) Channel recommendations
C) Training recommendations
D) User analytics and KPIs
E) Grid design benefits and considerations
F) Admin processes

4. Your client is working on an important merger and acquisition project that is confidential. The project team needs to work together in a non-public way. In your Grid Design Workshop, you recommend creating a workspace dedicated to this merger and acquisition project.
In addition to recommending this separate workspace, what type of access will you recommend?

A) Open
B) Hidden
C) Invite-only
D) By request

5. Your client is launching their Slack instance on Monday, March 1st and you have decided to offer three Slack User Essentials live training sessions to support their end users. The company is headquartered in San Francisco, and has additional offices in New York and in London.
How should you propose scheduling the three sessions to ensure you can deliver a tailored training experience in Slack?

A) Host three sessions at various times of the week prior to the March 1st launch.
B) Host weekly sessions on Mondays at 9am ET, starting on March 1st, ending on March 15th.
C) Host three sessions to accommodate various time zones throughout the week of March 1st.
D) Host one session for San Francisco users prior to March 1st and the other two sessions after March 1st.

Solutions: