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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

Question 1

What is one benefit of reducing the movement of workers, raw materials, and equipment within a supply chain process?

A. It enhances operational safety and efficiency.
B. It allows for more variation in workflow paths.
C. It reduces the need to train employees in multiple roles.
D. It enables greater flexibility in resource allocation.

Question 2

Which Agile ceremony involves team members sharing their progress, plans, and obstacles?

A. Product demo
B. Daily stand-up meeting
C. Backlog refinement
D. Sprint retrospective

Question 3

What is a reason an organization would implement unified communications?

A. To increase paper-based documentation
B. To expand employee connectivity
C. To reduce reliance on mobile devices
D. To maintain legacy systems

Question 4

Which type of operating system is commonly used in specialized business devices like point-of-sale systems, industrial controllers, or smart appliances?

A. A Linux-based system designed to operate on embedded hardware
B. A desktop system used to run office productivity software
C. A Chrome OS cloud-based system used to access web applications from a laptop
D. A mobile system designed for personal communication and entertainment

Question 5

A manager asks a team member to identify the top five customers by total dollars spent on the company's services in the past calendar year. Which phase of the customer relationship management (CRM) system does this represent?

A. Distributing
B. Reporting
C. Predicting
D. Analyzing

Solutions: