
[Feb 14, 2022] Pass Your SIAMF Dumps Free Latest EXIN Practice Tests
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EXIN SIAMF Exam Syllabus Topics:
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NEW QUESTION 13
Which practice provides a way to structure data and information from service measurement, to support the practice for enabling and reporting on end-to-end services?
- A. create a reporting framework
- B. apply agile thinking
- C. use qualitative and quantitative measures
Answer: A
NEW QUESTION 14
What is the focus of the customer organization layer?
- A. integration
- B. delivery
- C. operation
- D. strategy
Answer: D
NEW QUESTION 15
How can ISO/IEC 20000 best be used during the execution of a SIAM roadmap?
- A. as the SIAM model
- B. as means creating a collaborative culture for SIAM ecosystems
- C. as the standard for prospective service providers
Answer: B
NEW QUESTION 16
In the SIAM structure that uses a leadsupplier as the service integrator, who has the contractual relationship with the external service providers?
- A. service integrator
- B. lead supplier
- C. customer organization
- D. prime vendor
Answer: C
NEW QUESTION 17
In which stage of the SIAM roadmap should an organization start tocreate their business case for SIAM?
- A. Plan and Build
- B. Discovery and Strategy
- C. Run and Improve
- D. Implement
Answer: B
NEW QUESTION 18
Which set of common process considerations includes understanding how compliance and assurance will be managed?
- A. ownership of the end-to-end process
- B. data and information
- C. toolset
- D. complexity
Answer: B
NEW QUESTION 19
A service provider wants to deploy a change that will affect the end-to-end service.
Who is responsiblefor confirming that the change has been evaluated for risk?
- A. service owner
- B. change management forum
- C. service provider
- D. integrated change advisory board
Answer: D
NEW QUESTION 20
Which processes are strongly related to event management?
- A. problem management, change and release management, and monitoring and measuring
- B. monitoring and measuring, incident management, and availability management
- C. business relationship management, change and release management, and incident management
- D. portfolio management, business relationship management, and problem management
Answer: B
NEW QUESTION 21
What driver is related to service satisfaction?
- A. a corporate governance requirement, for instance a new act
- B. prevention of duplication of resources and activities across multiple service providers
- C. the reduction of Shadow IT
- D. the pace with which changes are made to meet business requirements
Answer: D
NEW QUESTION 22
What is the objective of the Implement stage of the SIAM roadmap?
- A. complete the design of the SIAM model, including the services that are in scope
- B. manage the transition of the previous ecosystem from the current state to the desired state
- C. manage day to day service delivery, processes, teams and tools
- D. define the strategy and outline the model for SIAMand the services in scope
Answer: B
NEW QUESTION 23
What is the challenge of a legacy contract not being fit for purpose?
- A. the customer does not get what they expect
- B. understanding the expected benefits and costs
- C. balancing thelevel of control against expected benefits
- D. aligning contractual requirements with the new SIAM model
Answer: D
NEW QUESTION 24
What is an objective of the Discovery and Strategy stage of the SIAM roadmap?
- A. manage day to day service delivery
- B. establish a governance framework
- C. manage processes, teams, and tools
- D. appoint the service integrator and provider
Answer: B
NEW QUESTION 25
In which SIAM roadmap stage are roles and responsibilities allocated?
- A. Implement
- B. Discovery and Strategy
- C. Plan and Build
- D. Run and Improve
Answer: A
NEW QUESTION 26
Which process evaluates and negotiates proposals from prospective service providers?
- A. service level management
- B. supplier management
- C. contract management
- D. financial management
Answer: C
NEW QUESTION 27
What is an activity of the Discovery and Strategy Stage of the SIAM roadmap?
- A. operate governance structures
- B. appoint the service integrator
- C. produce the outline business case
- D. ongoing organizational change management
Answer: C
NEW QUESTION 28
When an incident occurs,what approach should a service provider adopt in order to overcome the challenges of cross-functional teams?
- A. fix first, argue later
- B. Ishikawa approach
- C. argue first, fix later
- D. Root-cause analysis
Answer: A
NEW QUESTION 29
What is an activity of the Run and Improve stage of the SIAMroadmap?
- A. operate governance structures
- B. introduce service providers
- C. understand the marketplace
- D. approve the full business case
Answer: A
NEW QUESTION 30
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