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Salesforce Sales-Con-201 Exam Syllabus Topics:

SectionObjectives
Topic 1: Sales Productivity and Management
Topic 2: Collaboration and Integration
Topic 3: Sales Lifecycle Management
Topic 4: Opportunity Management
Topic 5: Industry Knowledge
Topic 6: Account and Contact Management
Topic 7: Data Management
Topic 8: Implementation Strategies
Topic 9: Reports and Dashboards

Salesforce Certified Sales Cloud Consultant Sample Questions:

Cloud Kicks wants to measure the effectiveness of multiple marketing campaigns that touch the same opportunity before it closes. What should the consultant recommend?

  • A. Campaign Influence
  • B. Lead Source field only
  • C. A single Primary Campaign Source field
Answer: A

Cloud Kicks has 300,000 account records and 16 million invoices in a custom object with a master-detail relationship to the Account. End users have stated that each account record takes a long time to display. What should the consultant do to reduce the amount of time it takes to load pages and increase adoption?

  • A. Convert the Invoice master-detail into a lookup relationship and tell the users it Is a required field.
  • B. Move the invoice related list to a separate tab on the record page and communicate the change to users.
  • C. Enable indexing on all visible fields on the Invoice related Iist and create a training plan for the users.
Answer: B

Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into new territories. Which attribute of Sales Territories should the consultant consider when developing the new territory model?

  • A. A model must be activated in order to view reassigned accounts.
  • B. The system administrator profile is required to run territory planning reports.
  • C. All Account assignment rules should be run when the model state is set to Planning.
Answer: A

The Cloud Kicks global sales team has asked for a simpler way to view and manage its opportunity pipeline. The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The sales reps have suggested using the Kanban view. What is a consideration when using the Kanban view?

  • A. It can summarize records by Currency fields.
  • B. It can show roll-up summary fields for Currency fields.
  • C. It can display up to 10 fields per card.
Answer: A

When emails sync by Einstein Activity Capture, how are the emails matched to Sales Cloud records?

  • A. Matching is based on Full Name and standard Email field.
  • B. Matching Is based on the standard Email field.
  • C. Matching is based on any Email field.
Answer: B

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