[Oct-2021] Verified Salesforce Exam Dumps with CRT-211 Exam Study Guide
Best Quality Salesforce CRT-211 Exam Questions ExamBoosts Realistic Practice Exams [2021]
NEW QUESTION 76
Universal Containers has a Positions object that represents job Positions and a Applications object that represent people that have applied to the position. The Job Application object has a lookup to position. They want to run a report that shows all Positions that do NOT have any child job Applications.
Which solution would meet the requirements?
- A. Use a custom report type that only displays job Application without Positions.
- B. Use the standard Position report type with a cross filters.
- C. Use the standard Position without job Application report type.
- D. Use the standard Job Application with Position report type.
Answer: A
NEW QUESTION 77
User is not the Owner of record and he has given READ/WRITE permission using Manual Sharing. However his profile only has READ permission. What will be actual permission for that record of that user.
- A. Can delete record
- B. Can read only
- C. Can only edit what he owns
- D. Can edit
Answer: B
NEW QUESTION 78
The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with that account. The manager wants to use this field as part of an email marketing segmentation strategy. How can this requirement be met?
- A. Create a roll-up summary field that counts the number of contacts and displays that count on the account.
- B. Create a custom field on the account. Use a workflow rule to update the field when contacts are added or deleted.
- C. Create a custom formula field on the account using the count() function to count the number of related contacts.
- D. Create a custom field on the account. Use an Apex trigger to update the field when contacts are added or deleted.
Answer: A
NEW QUESTION 79
A user changes roles from EMEA sales representatives to a US sales representative. How will this impact the ownership-based sharing rules for the user's records?
- A. This will only affect ownership- based sharing rules if the user moves up in the role hierarchy
- B. This will affect the ownership of records for standard objects but not custom objects
- C. All of ownership-based sharing rules are recalculated
- D. None of the ownership- based sharing rules are recalculated
Answer: A
NEW QUESTION 80
Universal Containers wants to track invoices with a custom object. They want to be able to view any invoices as a related list on the Opportunity record page.
Which feature would ensure can view all invoices associated with an Opportunity if the user can view the parent Opportunity record?
- A. Lookup Relationships
- B. Master-Detail Relationships
- C. Field Level Security
- D. Sharing Rules
Answer: B
NEW QUESTION 81
Support agents at Cloud Kicks associate Cases and Bugs so that can report on how many Cases are related to a Bug. A Bug is required to have a Case in order to be created.
Which type of object relationship will meet this requirement?
- A. Master-detail
- B. Junction
- C. Hierarchical
- D. Lookup
Answer: A
NEW QUESTION 82
An administrator notes that there are two account records in the system with the same name. A contact record with the same name is associated with each account. Using the Salesforce merge feature, what steps should be taken to merge these accounts?
- A. Merge the duplicate accounts, and check the box that optionally merges the duplicate contacts
- B. Merge the duplicate accounts, and the duplicate contacts will be merged automatically
- C. Merge the duplicate accounts, and then merge the duplicate contacts
- D. Merge the duplicate contacts, and then merge the duplicate accounts
Answer: C
NEW QUESTION 83
Salesforce Knowledge offers the ability to store PowerPoint files, PDFs, office documents, and any other type of file with no restriction on size or length. * (1 Point)
- A. False
- B. True
Answer: A
NEW QUESTION 84
Universal container's support team offer to track service level agreements for customer. Today, they manually look up contracts by name when customer calls. How can an administrator automate this process?
- A. Configure a work flow rule that sends an email alert of old cases to the support manager
- B. Create a private chatter group for customers with high priority service level agreements
- C. Enable entitlements and bed the tabs for entitlements and service contracts
- D. Enable case feed and bed a contracts custom publisher to the case feed layout
Answer: B,C
NEW QUESTION 85
An administrator would like to know which delegated administrators are actively customizing their organization. Where can the administrator find this information?
- A. Debug log
- B. Setup audit trail
- C. Delegated administrator log
- D. Login history
Answer: B
NEW QUESTION 86
What tool would you use if you wanted to create a report that would compare results over time based on specific criteria?
- A. Standard Report
- B. analytic snapshots
- C. Exception Report
- D. custom report types (CRT)
Answer: B
NEW QUESTION 87
A change set that has already been submitted for deployment is missing a component.
What can you do in order to correct the issue? * (1 Point)
- A. Create another change set containing all components and deploy it
- B. Clone the change set. edit the components and deploy it
- C. Deploy the change set and then submit another change set for deployment
- D. Edit the change set, deactivate it and then add the missing component
Answer: B
NEW QUESTION 88
How can SFB Industries ensure that incoming cases are routed to the correct department based on the "Type" field on Cases?
- A. Enable case routing for agents
- B. Create a workflow rule to assign users the correct case
- C. Use Assignment rules & Queues
- D. Use Auto--response rules & Queues
Answer: A
NEW QUESTION 89
SFB Industries needs to use two Custom Objects Shipments & Shipment items. Every time a Shipment item is marked as packed, it needs to trigger a field update on the master shipment record. What kind of relationship and feature needs to be present for this to work?
- A. Lookup--relationship with a roll--up summary field
- B. Lookup--relationship with a cross object field update
- C. Master--detail relationship with a roll--up summary field
- D. Master--detail relationship with a cross object field update
Answer: D
NEW QUESTION 90
The administrator at Universal Containers needs to convert a lookup relationship to a master-detail relationship.
what should the administrator verify to ensure that the conversion is successful?
- A. No roll-up summaries exist on the lookup object.
- B. The owner is the same for all related records
- C. The lookup field is required on the child object.
- D. The lookup field in all records contains a value.
Answer: D
NEW QUESTION 91
After an Administrator has refreshed a sandbox, what behavior should users expect to see in the sandbox?
- A. Metadata changes since the last refresh will be added to the existing information m the sandbox
- B. Users in production will now be able to receive emails sent out from the sandbox.
- C. All new data since the last refresh will be added to the existing information in the sandbox
- D. Users in the sandbox that do not exist in production will no longer exist in the sandbox.
Answer: C
NEW QUESTION 92
The marketing department at universal containers regularly changes the
page layout requirements for its custom marketing objects. The VP of
Marketing has asked the administrator for permission to configure only
these objects.
What can the administrator do to meet this request?
- A. Set up the VP of Marketing as a delegated administrator for the custom marketing objects.
- B. Enable the marketing user permission on the user recrord for the VP of Marketing
- C. Grant the VP of marketing the ability to log in as a user who is a system administrator.
- D. Create a custom profile with edit permission on the custom marketing objects and assign to the VP of marketing.
Answer: D
NEW QUESTION 93
When using Customizable Forecasts, which forecast category is not included in the forecast?
- A. Closed
- B. Omitted
- C. Best Case
- D. Pipeline
Answer: B
NEW QUESTION 94
Suri only has the "read" permission for the case object on her profile. A criteria-based sharing rule gives her read/write access to product support cases. Will Suri be able to edit product support cases?
- A. No
- B. Yes
Answer: A
NEW QUESTION 95
How can an admin ensure that cases will be handled in multiple channels? Choose 2
- A. Use Chatter Answers in the company Community page
- B. Expose case feed options on the company website.
- C. Offer a Live Agent Chat button on the company website.
Answer: A,C
NEW QUESTION 96
You can cancel pending actions in the entitlement process queue. * (1 Point)
- A. True
- B. False
Answer: A
NEW QUESTION 97
What tool would you use to automate a process so a parent case is closed, the child case automatically closes?* (1 Point)
- A. Apex trigger
- B. Workflow rule field update
- C. Auto response rule
- D. Validation rule field update
Answer: A
NEW QUESTION 98
How should a Workflow issue be properly monitored and Debugged?
- A. Check the standard Debug Logs
- B. Check the Time Based Workflow Log
- C. Add a new monitored user and check the Debug Logs
- D. Check the standard Workflow logs
Answer: C
NEW QUESTION 99
How are the detail records shared in a master-detail relationship?
Select one:
- A. With Permission Sets.
- B. They have their own OWD sharing settings.
- C. They inherit the sharing settings of their master (parent) record.
- D. With Field Level Security settings.
Answer: C
NEW QUESTION 100
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