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HP Selling HP Personal Systems Services 2018 Sample Questions:

1. What does the HP Channel Services Network (HP CSN) portal allow partners to do? (Select three.)

A) offer installment payment terms based on customer requirements
B) register services
C) track registered services
D) place an order to purchase an existing quote
E) receive notifications of your customer's service renewal

2. Which two business initiatives indicate that a potential customer is ready for a conversation about Deploy?
(Select two.)

A) They need to standardize IT implementations (global/multi-national, multi-location).
B) They need to increase security for sensitive data.
C) They need to shift the IT focus/time from deployment tasks to core business activities.
D) They need IT resources focused on innovation.
E) They need to get reports about their IT performance environment.

3. Your customer has an aging PC fleet that needs to be refreshed. There are two major concerns:
*Meeting environmental policies when disposing of the aging PCs
*Protecting the new PCs from theft and keeping sensitive data secure
Which solution would you offer to your customer?

A) Deinstallation. Sanitization. and Recycling + Labeling and Tagging + Data and Device Security
B) Installation services + Labeling and Tagging + Data and Device Security
C) Deinstallation + Image load + Installation services
D) Next Business Day onsite + Labeling and Tagging

4. What does the HP Partner First Portal allow partners to do? (Select two.)

A) check warranty coverage
B) access information about HP hardware & services
C) create a quote
D) register and track services
E) access business selling tools, training, and other resources such as HP Sales Central

Solutions: