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HP HP5-B04D Exam Syllabus Topics:
| Section | Weight | Objectives |
| Selling and Value Proposition | 20% | - Competitive Differentiation
- Customer Needs Assessment
|
| HP Printing Portfolio Overview | 35% | - OfficeJet and InkJet Solutions
- HP LaserJet and PageWide Technology
- Print Security and Management Tools
|
| Solutions and Services | 10% | - Supplies and Accessories
- Basic Service Offerings
|
| HP Personal Systems Hardware | 35% | - Mobility and Connectivity Features
- Commercial Notebooks and Desktops
- Workstations and Thin Clients
|
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
1. Which HP workstation is designed to be rugged enough to pass the rigorous military standard 810G tests?
A) HP Z1
B) HP ZBOOK14
C) HP Z820
D) HP Z620
2. What is a differentiating feature on the HP ElitePad 1000 series'?
A) enterprise-class docking, accessories ecosystem for vertical industries, including security and retail jacket
B) an 18 inch-screen and an enhanced graphics card
C) a titanium case with a new-style screen and keyboard
D) an automatic lock and data disposal
3. Why is color important to your customer? (Select two.)
A) It is cheaper than mono printing.
B) It means they can use the universal print driver to its full potential.
C) It uses less power than mono printing.
D) It gives businesses a competitive edge
E) It increases readership by 75%.
4. What can Wi-Fi capable devices do through HP ePrinting technology Wireless Direct?
A) Make a wireless network connection directly to the printer without using a wireless router or access point
B) Store print jobs until the user is at the printer to ensure output can be collected immediately
C) Print via an Ethernet cable connection avoiding potential security risks associated with wireless networks
D) Connect and print via the Cloud to reduce the need for corporate networks
5. HOTSPOT
Match each high performance workstation-based application to its sector.

Solutions:
Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C,D | Question # 4 Answer: A | Question # 5 Answer: Only visible for members |