Exam Code: HP5-B04D
Exam Name: Delta - Selling HP Printing and Personal Systems Hardware
Certification Provider: HP
Corresponding Certification: HP Sales
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HP HP5-B04D Exam Syllabus Topics:

SectionObjectives
HP Printing Portfolio- Print solutions and services
  • 1. Security and workflow solutions
    • 2. Managed Print Services (MPS)
      - HP LaserJet and InkJet product families
      • 1. Key features and positioning
        • 2. Business printing use cases
          HP Personal Systems (PS) Hardware- Commercial PCs and notebooks
          • 1. Performance and security features
            • 2. Elite and Pro series positioning
              - Workstations and desktops
              • 1. Configuration options
                • 2. Use cases and segmentation
                  Sales Strategy and Value Positioning- Solution-based selling
                  • 1. Industry-specific solutions
                    • 2. Customer needs analysis
                      - Competitive differentiation
                      • 1. HP vs competitors positioning
                        • 2. Total cost of ownership (TCO)
                          Services, Support, and Lifecycle- Warranty and support services
                          • 1. Device lifecycle management
                            • 2. Care Pack services
                              - Security and manageability
                              • 1. Device management tools
                                • 2. Endpoint security features

                                  HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

                                  How many parts require replacement after 150.000 pages for the HP LaserJet 500 series MFP and Color MFP?

                                  • A. 2 (MFP) and 21 (Color MFP)
                                  • B. 1 (MFP) and 18 (Color MFP)
                                  • C. 0 (MFP) and 15 (Color MFP)
                                  • D. 3 (MFP) and 24 (Color MFP)
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

                                  How do HP PPS Solutions go way beyond the product?

                                  • A. by giving sales professionals tools to sell, like myhpsalesguide.com
                                  • B. by deploying an HP Eco Desktop Suite
                                  • C. by offering mobility, security, manageability, value for money, and reliability
                                  • D. by offering the only real mobile solution out there
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Explanation: Only visible for ExamBoosts members. You can sign-up / login (it's free).

                                  How would you summarize the potential savings that Thin Client solutions can provide to your customers?

                                  • A. 16% capital cost savings
                                  • B. 48% lower total cost of ownership
                                  • C. 34% less maintenance costs
                                  • D. 79% lower down-time cost per user
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

                                  Which benefit may the use of ColorLok technology provide to laser printers?

                                  • A. longer fuser life
                                  • B. higher print speeds
                                  • C. better coverage
                                  • D. lower power consumption
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A  🗳️

                                  According to IDC research regarding IT staff productivity, user productivity, and IT cost reductions, which product enables annual savings of $32,000 per 100 users?

                                  • A. Intel vPro
                                  • B. HP Client Automation
                                  • C. Microsoft System Center
                                  • D. LANDesk
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

                                  Explanation: Only visible for ExamBoosts members. You can sign-up / login (it's free).

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