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HP HP5-B04D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Product Features and Benefits | - Key technologies and differentiators
|
| Topic 2: Sales Strategy and Competitive Positioning | - Sales methodology
|
| Topic 3: HP Printing Portfolio | - HP printer product families
|
| Topic 4: Customer Needs Analysis | - Identify customer requirements
|
| Topic 5: HP Solutions and Services | - Integrated HP offerings
|
| Topic 6: HP Personal Systems Portfolio | - Desktop and notebook solutions
|
HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:
Your customer will be installing 100 Z1 workstations in a large room. Their current installation is so noisy that the users are complaining they cannot work effectively. How would you describe the approximate noise level these 100 workstations will make?
- A. quieter than a washing machine/dishwasher, 42-53 db
- B. quieter than traffic on a busy road, 80-90 db
- C. quieter than a calm room, like a library, 20-30 db
- D. quieter than a mosquito, 0 db
Correct Answer: A 🗳️
A customer is looking for best cost per page for black text, but hardly uses color. Which ink cartridges should be recommended?
- A. a two-pack XL black
- B. two standard black and one value color
- C. standard fill black and color
- D. higher fill value black and standard color
Correct Answer: D 🗳️
What is the target market for a personal printer in terms of number of users per device?
- A. 6-15 users
- B. 10-30 users
- C. 1-5 users
- D. 15-60 users
Correct Answer: C 🗳️
What is a differentiating feature on the HP ElitePad 1000 series'?
- A. enterprise-class docking, accessories ecosystem for vertical industries, including security and retail jacket
- B. an 18 inch-screen and an enhanced graphics card
- C. a titanium case with a new-style screen and keyboard
- D. an automatic lock and data disposal
Correct Answer: A 🗳️
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What is the customer benefit behind HP Wireless Direct printing?
- A. Connecting and printing via the cloud takes out the need for corporate networks.
- B. Making a wireless encrypted connection directly to the printer does not require access to a corporate network.
- C. Store print jobs on your mobile device until the user is at the printer to ensure output can be collected immediately.
- D. Printing via an Ethernet cable connection avoids potential security risks associated with wireless networks.
Correct Answer: B 🗳️
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