Exam Code: HP2-I73
Exam Name: Selling HP Retail and Hospitality Solutions 2024
Certification Provider: HP
Corresponding Certification: HP Sales Certified
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HP HP2-I73 Exam Syllabus Topics:

SectionObjectives
Retail Solutions Use Cases- Backend retail management
  • 1. Inventory and logistics support
    • 2. Data-driven retail operations
      - In-store operations
      • 1. Customer experience enhancement
        • 2. Point of sale optimization
          Deployment and Services- HP services and support
          • 1. Managed services overview
            • 2. Warranty and lifecycle services
              - Solution deployment models
              • 1. On-premise vs cloud integration
                HP Retail and Hospitality Solutions Overview- HP retail and hospitality product portfolio
                • 1. Peripherals and accessories
                  • 2. Workstations and commercial PCs
                    • 3. POS systems and devices
                      - Industry challenges and customer needs
                      • 1. Retail transformation trends
                        • 2. Hospitality digitalization needs
                          Solution Positioning and Value Selling- Competitive positioning
                          • 1. Differentiation vs alternative vendors
                            - HP value proposition
                            • 1. Security and lifecycle management
                              • 2. Reliability and manageability
                                Hospitality Solutions Use Cases- Front desk and guest services
                                • 1. Guest experience technologies
                                  • 2. Check-in and booking systems
                                    - Back office hospitality operations
                                    • 1. Operational efficiency tools
                                      • 2. Staff management systems

                                        HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:

                                        1. A customer is looking for a platform that is glove touch capable, IP rated, can be VESA mounted, and works on Android. Which device would you recommend?

                                        A) HP Engage One Pro
                                        B) HP Engage Flex Mini
                                        C) HP Engage Go 13.5"
                                        D) HP Engage One


                                        2. What is HP SureStart?

                                        A) BIOS protected with a cloud-based manufacturer golden copy
                                        B) Embedded self-healing BIOS
                                        C) Browsing security
                                        D) Password recovery


                                        3. A customer is looking for a product with a compact design that can support multiple displays for digital signage. Which HP Engage system would you recommend?

                                        A) HP Engage One Pro
                                        B) HP Engage Mini
                                        C) HP Engage Flex Pro G2
                                        D) HP Engage Go 13.5"


                                        4. Which HP all-in-one system allows the display to be mounted in portrait or landscape mode?

                                        A) HP Engage Go 13.5
                                        B) HP Engage One Pro
                                        C) HP Engage One Go 10
                                        D) HP Engage One


                                        Solutions:

                                        Question # 1
                                        Answer: A
                                        Question # 2
                                        Answer: B
                                        Question # 3
                                        Answer: C
                                        Question # 4
                                        Answer: B

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