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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
| Topic 1: Data Migration | <8% | - Import/export procedures
- Migration templates and tools
|
| Topic 2: Visit Planning and Execution | <8% | - Activity planning
- Mobile and offline features
|
| Topic 3: Notification and Approval Processes | <8% | - Approval process setup
- Workflow rules
|
| Topic 4: Integration | 8%–12% | - Web services and APIs
- Integration with SAP ERP / CRM
- Middleware and communication arrangements
|
| Topic 5: Lead and Opportunity Management | 8%–12% | - Sales methodology configuration
- Opportunity lifecycle and forecasting
- Lead qualification and conversion
|
| Topic 6: Reporting and Analytics | 8%–12% | - Custom report creation
- Standard reports and dashboards
- Data sources and key figures
|
| Topic 7: Fine Tuning | <8% | - Adaptation tools
- Business configuration activities
|
| Topic 8: Territory Management | <8% | - Realignment rules
- Territory definition and assignment
|
| Topic 9: Personalization and Extensibility | <8% | - Mashups and embedded components
- Extension fields
|
| Topic 10: User Management | 8%–12% | - Role and access management
- Organizational structure
- Business user setup
|
| Topic 11: Sales Planning and Forecasting | <8% | - Forecast categories
- Planning hierarchy setup
|
| Topic 12: Product and Pricing | 8%–12% | - Product master data
- Pricing configuration
- Price lists and discount determination
|
| Topic 13: Account and Contact Management | <8% | - Master data maintenance
- Relationship management
|
| Topic 14: Implementation Basics | <8% | - Project lifecycle overview
- System scoping and fine-tuning
|
| Topic 15: Quotation and Sales Order Management | 8%–12% | - Quote creation and processing
- Sales order integration
- Document flow and status management
|
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. In the key user tool, which of the following properties are available for fields? Choose the correct answers.
A) Mandatory
B) Hidden
C) Read only
D) Invisible
2. You need to record the level of influence that a customer's employee is having on an opportunity. What do you use to record this influence?
A) Buying center
B) Influencer map
C) Sales team
D) Parties involved
3. Which of the following is correct? Choose the correct answers.
A) It is not possible to add multiple Products
B) It is possible to add Products from Product lists
C) It is possible to add Products from past orders
4. Administration and configuration functionality is available in an HTML5 User Interface. Determine whether this statement is true or false.
A) True
B) False
5. What type of confirmation is received for an availability check when you use the Quotation Request External Pricing option from SAP Hybris Cloud for Customer?
A) Future Confirmation
B) Semi-binding Confirmation
C) Non-binding Confirmation
D) Binding Confirmation
Solutions:
Question # 1 Answer: A,C | Question # 2 Answer: A | Question # 3 Answer: B,C | Question # 4 Answer: A | Question # 5 Answer: C |